Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Thinfinity Workspace Reviews & Ratings
    14 Ratings
    Company Website
  • Haystack Reviews & Ratings
    272 Ratings
    Company Website
  • Axero Reviews & Ratings
    217 Ratings
    Company Website
  • Venn Reviews & Ratings
    35 Ratings
    Company Website
  • deskbird Reviews & Ratings
    384 Ratings
    Company Website
  • Kasm Workspaces Reviews & Ratings
    127 Ratings
    Company Website
  • HERE Enterprise Browser Reviews & Ratings
    2 Ratings
    Company Website
  • Planfix Reviews & Ratings
    57 Ratings
    Company Website
  • VisitUs Reception Reviews & Ratings
    82 Ratings
    Company Website
  • Zendesk Reviews & Ratings
    7,748 Ratings
    Company Website

What is BMC Helix Digital Workplace?

Interact with adaptable channels crafted to elevate your overall experience significantly. No matter which channel you choose, advanced knowledge integration guarantees that you can swiftly obtain information, thereby promoting both productivity and job satisfaction. Modern employees now expect to use cutting-edge tools that allow them to carry out their responsibilities from anywhere, at any time, and on any device. With BMC Helix Digital Workplace, users can explore multiple channels to gather information, request services, and resolve issues seamlessly. The cognitive virtual agent, which is fully integrated and supportive, offers a personalized and insightful experience for users. Furthermore, the BMC Helix Virtual Agent understands inquiries in your preferred natural language, making interactions more user-friendly and intuitive. This enhanced level of comprehension not only streamlines workflows but also contributes to a more efficient and effective workplace environment. As a result, organizations can foster a culture of collaboration and innovation, ultimately driving better outcomes for both employees and the company.

What is BMC Helix CMDB?

The BMC Helix Configuration Management Database (CMDB) significantly improves ecosystem workflows by serving as a centralized, business-centric reference for your assets and services. It supports the upkeep of accurate data and service models for potentially hundreds of millions of configuration items, encompassing both on-premises and cloud services. This enables effective supervision and management of the configurations and interrelations of hardware, software, and cloud offerings. Additionally, you can evaluate the success of your configuration management approaches by utilizing established key performance indicators (KPIs). The integration of BMC Helix Discovery, BMC Helix Client Management, and a variety of pre-configured connectors allows for the CMDB to be automatically populated and updated in mere minutes. Moreover, it comes equipped with powerful integration tools that facilitate the importation and federation of data from diverse sources through a comprehensive set of APIs. You are also empowered to implement intricate role-based access controls for all items and attributes, which guarantees that sensitive information is handled with both security and efficiency. This high degree of customization not only enhances data governance but also bolsters the operational integrity of your organization, enabling a more streamlined workflow. Ultimately, the BMC Helix CMDB becomes a pivotal component in driving organizational success through improved asset and service management.

Media

Media

Integrations Supported

BMC Helix Operations Management
BMC AMI Ops Automation for Capping
BMC AMI Ops Monitoring
BMC Helix Discovery
BMC Helix Enterprise Service Management
BMC HelixGPT
Claroty
CyCognito
EcholoN
Faddom
Swish.ai
Xurrent
netTerrain DCIM

Integrations Supported

BMC Helix Operations Management
BMC AMI Ops Automation for Capping
BMC AMI Ops Monitoring
BMC Helix Discovery
BMC Helix Enterprise Service Management
BMC HelixGPT
Claroty
CyCognito
EcholoN
Faddom
Swish.ai
Xurrent
netTerrain DCIM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

BMC Software

Date Founded

1980

Company Location

United States

Company Website

www.bmc.com/it-solutions/bmc-helix-digital-workplace.html

Company Facts

Organization Name

BMC Software

Date Founded

1980

Company Location

United States

Company Website

www.helixops.ai/products/bmc-helix-cmdb.html

Categories and Features

Digital Workplace

Activity / News Feed
Calendar Management
Chat / Messaging
Content Management
Document Management
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback
Task Management

Categories and Features

CMDB

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping

Popular Alternatives

Popular Alternatives

Device42 Reviews & Ratings

Device42

Device42, A Freshworks Company
ServiceNow CMDB Reviews & Ratings

ServiceNow CMDB

ServiceNow