List of the Best BMC Helix CMDB Alternatives in 2026
Explore the best alternatives to BMC Helix CMDB available in 2026. Compare user ratings, reviews, pricing, and features of these alternatives. Top Business Software highlights the best options in the market that provide products comparable to BMC Helix CMDB. Browse through the alternatives listed below to find the perfect fit for your requirements.
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Device42 is a powerful software solution designed for managing data centers and networks, crafted by IT professionals to facilitate the discovery, documentation, and oversight of Data Centers and IT systems as a whole. This tool delivers valuable insights into enterprise infrastructure by effectively mapping out hardware, software, services, and network dependencies. It boasts impressive visual representations alongside a user-friendly interface, complemented by webhooks and APIs for seamless integration. With Device42, planning for network modifications becomes easier, and it helps to minimize mean time to recovery (MTTR) during unforeseen outages, ensuring that you have the necessary tools for maintenance, audits, warranty management, license tracking, lifecycle oversight, inventory management, and asset tracking, including detailed room and rack configurations. Additionally, it allows for integration with various IT management platforms, such as Security Information and Event Management (SIEM), Configuration Management (CM), and IT Service Management (ITSM), providing comprehensive data mapping and more. As a member of the Freshworks family, we are dedicated to enhancing our offerings, ensuring that our global customers and partners receive exceptional solutions and unwavering support, maintaining our long-standing commitment to excellence.
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Virima
Virima Inc.
Streamline IT operations with automated asset and service management.VIRIMA is a cloud-based software platform that offers automated solutions for IT Asset Management, IT Service Management (ITSM), and IT Operations Management (ITOM). Its user-friendly interface and cost-effective deployment make it accessible for various organizations. By utilizing advanced infrastructure discovery and visualization features, VIRIMA connects business processes with the technology and services that support them. The unique automation features of the VIRIMA CMDB empower IT companies, regardless of their size, by enhancing their insight, control, and overall value. As a result, these organizations can effectively navigate the complexities and challenges posed by today’s ever-evolving and distributed IT environments. This comprehensive approach not only streamlines operations but also strengthens security measures across the IT landscape. -
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Canfigure
Canfigure
Transform your business processes with customizable automation solutions.Canfigure is an adaptable software platform designed to automate various business processes and workflows efficiently. Its pre-designed modules encompass Asset Management, Computerized Maintenance Management System (CMMS), Configuration Management Database (CMDB), Service Desk, Change Management, Equipment Management, and Test Validation, allowing for a flexible combination of modules tailored to meet specific organizational needs. Our expertise lies in transitioning businesses from reliance on Excel spreadsheets or outdated legacy systems for managing essential data to a unified, user-friendly, and economical solution that empowers you to take charge of your information. Additionally, Canfigure offers distinctive customization features that enable administrators to make system adjustments independently, eliminating the need for vendor assistance and minimizing ongoing costs. This unique capability not only enhances operational efficiency but also fosters a more agile response to changing business requirements. -
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ServiceNow Configuration Management Database
ServiceNow
Achieve clarity, control, and agility in IT management.To successfully manage and improve your systems, it is crucial to have a clear comprehension of the assets within your IT environment, complemented by current and trustworthy configuration data. Utilizing a well-organized configuration management database (CMDB) allows for a straightforward understanding of your organization's IT structure, particularly in areas such as assessing service impacts, managing assets, ensuring regulatory compliance, and facilitating configuration management processes. The ServiceNow® CMDB serves as an integrated record-keeping framework for IT, and when paired with ServiceNow Service Mapping, it evolves into a service-aware database, allowing your ServiceNow applications to embrace a service-oriented perspective. With a strong CMDB established, you gain extensive visibility into your infrastructure and services, which enhances your governance over the environment and bolsters better decision-making practices. This comprehensive oversight ultimately contributes to a more efficient and streamlined IT operation, enabling your organization to adapt rapidly to both changes and challenges in the landscape. Furthermore, maintaining this level of awareness ensures that your organization remains agile and prepared for future developments. -
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BMC Helix
BMC Helix
"Empower your enterprise with unified, AI-driven management solutions."BMC Helix is a cloud-based platform that incorporates AI to enhance service and operations management, designed to give organizations a thorough overview, automation capabilities, and proactive management of their IT services, infrastructure, and operational processes. At the heart of BMC Helix is the seamless integration of IT service management (ITSM), operations management (ITOM/AIOps), asset and configuration management, service catalogs, ticketing systems, knowledge bases, self-service portals, and AI-driven automation agents, enabling businesses to manage incidents, problems, changes, assets, and service desk functions within a cohesive framework. The platform's innovative generative and "agentic" AI technology, known as BMC HelixGPT, optimizes repetitive tasks, reveals critical insights, categorizes frequent incidents for improved problem resolution, and offers or initiates corrective measures to reduce manual work and enhance response times. By harnessing such cutting-edge resources, BMC Helix equips organizations to significantly boost their operational efficiency and elevate the quality of their services. This holistic strategy not only streamlines IT management but also cultivates an environment that is more agile and responsive to the ever-evolving demands of the business landscape, ultimately leading to improved adaptability and customer satisfaction. -
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BMC Helix Discovery
BMC Software
Unlock precise asset visibility and streamline IT operations effortlessly.BMC Helix Discovery allows organizations to accurately identify assets and their relationships with exceptional precision, achieving accuracy rates of up to 100%. This cloud-native, software-as-a-service solution provides immediate visibility into the connections between hardware, software, and services across a variety of environments, including multi-cloud, hybrid, and on-premises infrastructures. By offering valuable insights, this tool empowers stakeholders to make informed decisions concerning IT service management, asset management, and the operation of infrastructure. Moreover, it helps IT operations teams navigate the complexities inherent in today’s IT environments, effectively addressing the challenges presented by various configurations such as mainframe systems, traditional and hyper-converged infrastructures, container orchestration, and cloud services. The capabilities of BMC Helix Discovery are crucial for keeping a current and comprehensive understanding of the intricate dependencies that characterize modern IT ecosystems, ensuring organizations can respond swiftly to changes and challenges. In essence, this tool not only streamlines asset management but also enhances overall operational efficiency and strategic planning within the IT sector. -
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OpenText Universal Discovery
OpenText
Enhancing IT resilience through proactive management and visibility.Managing configurations in a hybrid IT environment involves utilizing tools like OpenText™, Universal Discovery, and Universal CMDB, which can be implemented either on-premises or through a SaaS model. By identifying and mapping service dependencies, organizations can conduct proactive impact analyses that enhance IT visibility and minimize disruptions in service delivery. Achieving a comprehensive inventory and understanding of configurations across on-premises hardware, software, and endpoints is essential. To ensure effective change management and configuration processes, it is crucial to understand how your infrastructure supports vital business applications and services. As the IT landscape continually evolves, it is important for you or your service agent to assess the potential consequences of any changes prior to their implementation, thereby safeguarding operations and maintaining stability. This careful consideration will ultimately foster a more resilient IT environment. -
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Cloudaware
Cloudaware
Streamline your multi-cloud management for enhanced control and security.Cloudaware is a cloud management platform delivered as a SaaS solution, tailored for organizations that utilize workloads across various cloud environments and local servers. The platform encompasses a variety of modules, including CMDB, Change Management, Cost Management, Compliance Engine, Vulnerability Scanning, Intrusion Detection, Patching, Log Management, and Backup. Moreover, it connects seamlessly with a wide array of tools such as ServiceNow, New Relic, JIRA, Chef, Puppet, Ansible, and over 50 additional applications. Businesses implement Cloudaware to enhance their cloud-agnostic IT management operations, ensuring better control over spending, compliance, and security measures. This comprehensive approach not only simplifies the management process but also fosters a more efficient overall IT strategy for enterprises. -
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Aranda CMDB
Aranda SOFTWARE
Streamline IT management with centralized, insightful configuration control.Aranda CMDB acts as a comprehensive Configuration Management Database that enables organizations to systematically manage, organize, and update data regarding configuration items (CIs) across multiple projects from a single repository. By facilitating the connection of CIs to a service catalog within Aranda Service Management, it adeptly links incidents, changes, and issues to specific CIs and their interconnected relationships, providing experts with crucial contextual insights necessary for conducting root cause analysis and effective troubleshooting. Moreover, it allows for the creation of profiles that tie CIs to particular users or relevant criteria, which improves targeted searching capabilities and aids in calculating the total cost of ownership (TCO) for each asset, thereby supporting budget planning and financial evaluations. In addition, the seamless integration of Aranda CMDB with Aranda Device Management (ADM) and Aranda Enterprise Mobility Management (EMM) guarantees that CIs are automatically refreshed in response to shifts in device inventory, while also offering access to extensive lifecycle data that can be invaluable for strategic decision-making. This all-encompassing solution not only streamlines IT operations but also significantly boosts overall organizational effectiveness, paving the way for improved resource allocation and enhanced service delivery. Ultimately, the use of Aranda CMDB can lead to more informed decision-making processes within IT departments. -
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Apteriks
Apteriks
Streamline network management with centralized control and visibility.Achieve complete control over your network resources and IP addresses without any initial investment. Sign up for our hosted Configuration Management Database (CMDB) and IP Address Management (IPAM) solution, which guarantees an outstanding 99.9% uptime. Creating a free account only takes a matter of seconds. Enjoy thorough visibility into your assets, enabling you to track the relationships among your Business Units, Sites, network Devices, and IP addresses, all from one centralized platform. This integrated approach enhances your ability to efficiently oversee your network. By consolidating your resources, you can streamline management and make informed decisions for future growth. -
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OXARI
Infonet Projekt SA
Empower your IT team with customizable, ITIL-compliant solutions.OXARI is a comprehensive ITSM-class ServiceDesk solution tailored for professionals, fully compliant with ITIL standards, and equipped with essential tools for IT teams. ADVANTAGES OF IMPLEMENTATION As a versatile platform, OXARI facilitates the deployment of a professional ITSM Class system that adheres to ITIL guidelines, offering a suite of tools designed to support IT teams in managing intricate business processes effectively. Its modular architecture and contemporary user interface empower users to customize any Asset Management or CMDB, ServiceDesk workflow, and MDM logic according to their specific needs. Furthermore, the system is accessible through any web browser, and users have the ability to create and modify all user interface components to suit their preferences. FLEXIBLE CONFIGURATIONS A key feature of OXARI is its rule-based management system, which grants users the ability to create a multitude of patterns composed of defined actions and rules, thereby enhancing the overall adaptability of the platform. This flexibility ensures that organizations can tailor the system to their unique operational requirements and workflows. -
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Atlassian Insight
Atlassian
Transform asset management with seamless visibility and efficiency.The CMDB and asset management solution native to Jira provides a holistic perspective on infrastructure dependencies, facilitating asset management, speeding up incident resolution, and lessening the repercussions of changes. It delivers a graphical depiction of various asset interdependencies, allowing for swift evaluations of their relationships and potential effects. This ease of access guarantees that crucial asset information is readily available whenever and wherever it is required. Mindville's Insight, integrated within Atlassian, equips IT teams with the tools to minimize Mean Time to Recovery (MTTR) by offering clear visibility into impacted services and their connections. By improving context through visualization, teams gain a deeper understanding of any situation—who is involved, what is impacted, when it took place, and where it is situated. Data can be imported seamlessly from cloud service providers, current CMDBs, or through formats such as CSV, JSON, and REST-API. Furthermore, Insight Integration applications can be utilized to easily connect and retrieve data from leading cloud platforms like AWS, Azure, and Google Cloud, ensuring a smooth incorporation of your asset management methods. Consequently, organizations can significantly boost their operational efficiency and agility in managing IT assets, ultimately leading to improved service delivery and customer satisfaction. -
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BMC Helix iPaaS
BMC Software
Seamless integration solutions for enhanced business agility and growth.BMC Helix iPaaS is a powerful integration platform as a service (iPaaS) solution, driven by Jitterbit, that enables seamless connections between BMC products and diverse external applications and data sources. With an easy-to-use interface, visual data mapping, transformation features, routing options, orchestration capabilities, and thorough operational monitoring, this platform is designed to meet various integration needs. Thanks to a strategic OEM partnership with Jitterbit, a recognized leader in the iPaaS domain, BMC Helix iPaaS is specifically crafted to help businesses achieve extensive integrations between BMC Helix products and well-known third-party solutions. Enterprises can utilize a broad selection of out-of-the-box (OOTB) connectors that streamline the integration of Software as a Service (SaaS) and cloud applications, which ultimately accelerates return on investment and boosts efficiency in their integration processes. Furthermore, BMC Helix iPaaS enables large-scale event and metric ingestion, a crucial feature for various AIOps applications, allowing organizations to utilize their data effectively for enhanced operational insights. This not only improves integration workflows but also equips businesses with the agility to respond to the ever-changing technological environment, thereby positioning them for sustained growth and success. As a result, BMC Helix iPaaS stands out as a vital tool for organizations aiming to enhance their integration capabilities and operational effectiveness. -
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Unitrends Helix
Unitrends
Proactive backup protection, effortlessly ensuring your data's integrity.Helix takes a proactive approach to identify and fix Windows issues before they disrupt backup processes, which significantly lowers management demands while boosting resilience. IT teams often struggle with the ongoing task of monitoring, detecting, and resolving issues that could compromise backup integrity, diverting attention from other vital projects. Unitrends Helix is specifically engineered to tackle these obstacles, serving as an extra set of eyes and ears for IT departments. It requires no management overhead and can be deployed with ease to begin automatic monitoring for potential issues. This system ensures that appliances remain updated and resolves complications stemming from VSS services and third-party VSS providers that pose risks to backups. Built to quickly adapt, Helix learns to manage a broader range of use cases and common troubleshooting scenarios, drawing from Unitrends' extensive 30-year experience. Additionally, as a SaaS solution, Helix integrates smoothly with both on-premises and cloud environments protected by Unitrends backup appliances, thus creating a robust safety net for data protection. As technology advances, Helix is poised to evolve accordingly, guaranteeing that your backup processes are not only resilient but also highly efficient. This ongoing improvement will help organizations stay ahead of potential threats to their data integrity. -
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Apache Helix
Apache Software Foundation
Streamline cluster management, enhance scalability, and drive innovation.Apache Helix is a robust framework designed for effective cluster management, enabling the seamless automation of monitoring and managing partitioned, replicated, and distributed resources across a network of nodes. It aids in the efficient reallocation of resources during instances such as node failures, recovery efforts, cluster expansions, and system configuration changes. To truly understand Helix, one must first explore the fundamental principles of cluster management. Distributed systems are generally structured to operate over multiple nodes, aiming for goals such as increased scalability, superior fault tolerance, and optimal load balancing. Each individual node plays a vital role within the cluster, either by handling data storage and retrieval or by interacting with data streams. Once configured for a specific environment, Helix acts as the pivotal decision-making authority for the entire system, making informed choices that require a comprehensive view rather than relying on isolated decisions. Although it is possible to integrate these management capabilities directly into a distributed system, this approach often complicates the codebase, making future maintenance and updates more difficult. Thus, employing Helix not only simplifies the architecture but also promotes a more efficient and manageable system overall. As a result, organizations can focus more on innovation rather than being bogged down by operational complexities. -
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BMC HelixGPT
BMC Software
Transform IT operations with autonomous, intelligent AI solutions.BMC HelixGPT is an advanced generative and agentic AI platform that modernizes IT service and operations management by automating tasks that previously required human expertise. It deploys intelligent, autonomous agents that converse naturally with users, resolve requests, surface insights, and recommend remediation steps across ITSM and ITOM environments. The platform enhances operational resilience by evaluating change risks, detecting vulnerabilities, and clustering incidents to identify systemic issues before they escalate. Its AI-driven conversation models provide accurate, context-rich responses that improve self-service effectiveness and reduce ticket load. HelixGPT empowers organizations to build custom agents tailored to departmental needs, enabling scalable automation without specialized development skills. By curating operational data and knowledge automatically, it accelerates reporting, enhances troubleshooting, and drives faster resolutions. The platform supports deployment on-premises or across multiple clouds, giving enterprises the flexibility to align with their existing AI provider such as OpenAI, Microsoft, or Google. HelixGPT also ensures humans stay in control, blending autonomous support with guided oversight to maintain service quality and compliance. With its ability to reduce toil, streamline workflows, and proactively manage risk, the platform significantly lowers operational costs while increasing IT productivity. Ultimately, BMC HelixGPT enables enterprises to modernize ServiceOps, deliver better user experiences, and innovate at the speed of AI. -
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Samantha
Net Watch Solutions
Optimize your service management without replacing existing systems.The System Asset Management System™ acts as a specialized Configuration Management Database (CMDB) tailored to the needs of mid-market companies. This system encompasses a variety of Process Workflow modules that include Configuration Management, Change Management, Incident Management, Financial Management, Problem Management, Service Level Management, Release Management, Service Catalog, Document Management, Application Dependency Mapping, Availability Management, Project & Time Management, Controls, and Business Alignment. For ease of reference, we call our solution Samantha™. Samantha™ is meticulously crafted to address the 1) operational needs, 2) budget limitations, and 3) resource capabilities of mid-sized enterprises. By opting for Samantha™, organizations can reduce expenses—there's no requirement to replace your existing Help Desk unless you choose to do so. Samantha™ is engineered to improve your current Service/Help Desk solutions, such as Footprints, HEAT, TrackIT, Remedy, or ServiceNow, while also safeguarding your investments in Event Management tools like SolarWinds, What's Up Gold, Nagios, Microsoft Service Center, and Big Brother. This versatility not only allows your organization to optimize current assets but also significantly boosts overall service management effectiveness. Ultimately, Samantha™ empowers businesses to adapt and thrive without discarding their existing systems. -
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Helix Editor
Helix Editor
Maximize your coding efficiency with seamless, customizable editing.Helix Editor is a cutting-edge text editing tool specifically designed for developers seeking a fast, customizable, and efficient editing experience. Prioritizing productivity, it utilizes a modal editing style similar to Vim, allowing users to navigate, select, and modify text easily using intuitive keyboard shortcuts. Its rich array of features includes syntax highlighting, multi-caret editing, and support for various programming languages like Rust, Python, and JavaScript. Additionally, Helix integrates the Tree-sitter parsing library to provide syntax-aware editing capabilities, which enhances the handling of complex code structures. The clean and organized interface, paired with a strong focus on performance, positions Helix Editor as an outstanding option for developers who appreciate both speed and flexibility in their workflows. In essence, this editor cultivates a highly efficient coding atmosphere, enabling programmers to engage deeply with their tasks while minimizing interruptions for a more productive coding session. As a result, Helix Editor not only enhances individual productivity but also contributes to a more enjoyable development experience overall. -
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Helix Reports
Helix Reports
Transform financial reporting: swift, accurate insights at your fingertips!Whether you're evaluating liquidity, enhancing collections, or merging balance sheets from diverse assets, Helix meticulously examines a wide array of financial data sources, QuickBooks files, and customized records to provide you with immediate, up-to-date reports. Are you weary of dedicating weeks to prepare data for intricate financial reports, only to face the same hassle whenever you need them again? With Helix, you can swiftly create centralized financial reports that encompass various investments, partnerships, and accounting platforms. You have the ability to set rules that address or rectify inconsistencies in names, accounts, or transactions while maintaining data integrity through thorough cross-checking processes. Once you've established your rules, Helix saves this information, enabling you to generate accurate, updated reports with just a click of a button. By seamlessly integrating with your existing accounting systems, Helix requires no modifications to your current setup. You can easily consolidate and analyze even the most complex financial reports, ensuring that critical insights are readily available. With Helix, your financial decision-making can be elevated to new heights, transforming the way you manage your resources and strategies. This innovative tool empowers you to focus on strategic planning rather than getting bogged down in administrative tasks. -
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BMC Helix Business Workflows
BMC Software
Transform service delivery with scalable, automated omni-channel solutions.BMC Helix Business Workflows provides versatile omni-channel experiences that improve the delivery of business services. This modern case management solution caters to multiple departments, including HR and facilities, and is built for scalability, effective management, and automation. As a smart service management platform, it empowers business leaders to supervise, automate, and enhance service delivery, leading to maximum efficiency. By transforming the way organizations interact, manage, innovate, and scale their services via a unified platform, it enables employees to design the workflows needed for autonomy and responsiveness. This customized employee experience not only increases engagement and productivity but also redefines the relationship between business operations and IT, helping the organization evolve into a cognitive enterprise. Additionally, it fosters a cohesive environment that encourages collaboration and innovation at every level, further driving the company's success. Ultimately, the integration of these features positions businesses to adapt swiftly to changing demands and stay ahead in a competitive landscape. -
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Helix
MicroMetrics
Transform guest experiences with real-time, seamless communication solutions.Helix utilizes conversational data collection to engage with guests throughout their stay, gathering crucial insights while facilitating a smooth, contactless communication experience. Designed specifically for frontline staff, Helix effectively organizes feedback and inquiries based on sentiment and topic, enabling the prioritization of urgent issues that require swift attention. This system allows your team to work collaboratively in real-time, addressing guest requests immediately while they are still present. With a variety of notification options, task management, and SMS-based collaboration features, Helix simplifies the entire guest journey from check-in to check-out. By automating these communications, Helix allows you to focus on key tasks such as upselling additional services, fostering positive reviews, and improving transient occupancy rates. Moreover, this cutting-edge solution not only enhances the guest experience but also boosts operational efficiency for hospitality personnel, ultimately creating a more streamlined environment for both guests and staff. The integration of such technology signifies a transformative step in how the hospitality industry can better serve its clientele. -
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Yordas Helix
Yordas Group
Navigate compliance effortlessly with innovative risk management solutions.Introducing Yordas Helix, a cutting-edge system for managing product risk and regulatory intelligence that empowers you to navigate market access and transformation while increasing visibility across your global supply chains. Helix exemplifies our fundamental principles by blending our deep scientific knowledge and industry insights with a collaborative approach, ultimately delivering an innovative solution to overcome your regulatory challenges. Our mission is to provide you with an intuitive platform specifically designed to address your distinct business needs. Beyond being just a name, Helix represents our dedication to promoting innovation through data. It merges our expert consulting services with an agile digital tool, granting you powerful insights into ongoing chemical compliance and risk management. By integrating your product data with our extensive regulatory knowledge and compliance information, Helix allows you to evaluate how changes may impact your products and overall business operations, ensuring that you stay ahead in an ever-changing regulatory environment. This holistic strategy not only streamlines your compliance journey but also bolsters your strategic decision-making skills, empowering you to adapt swiftly to new regulations and market dynamics. Ultimately, Helix serves as your trusted partner in ensuring both compliance and competitive advantage in the marketplace. -
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BMC Helix Continuous Optimization
BMC Software
Optimize IT resources with continuous insights and automated responses.Improve the oversight of IT resource expenditures and capacities by leveraging continuous insights and automated reactions. BMC Helix Continuous Optimization provides IT teams with the tools needed to adeptly adapt to changing business demands while systematically improving both costs and resource capabilities linked to IT. By gaining comprehensive visibility into resource usage and financials, organizations can remain proactive in addressing shifting business needs and make informed decisions. Keep track of IT resource consumption and expenses across your hybrid infrastructure to ensure efficiency. Evaluate risks, operational efficiencies, and costs associated with IT resources in relation to specific business services, applications, or technologies. Create customizable self-service dashboards that display cloud expenditures or resource usage to meet the needs of various stakeholders. Employ BMC Helix Discovery integration to effectively identify and manage applications, technologies, or categories of resources visually. Receive daily updates on cloud resource usage and associated costs, ensuring that your IT strategies remain flexible and aligned with present demands. This forward-thinking methodology not only streamlines resource management but also significantly bolsters overall operational effectiveness, allowing organizations to thrive in a dynamic environment. By continuously refining both expenditures and capacities, businesses can achieve greater adaptability and responsiveness to market changes. -
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BMC Helix Digital Workplace
BMC Software
Elevate productivity and satisfaction with seamless information access.Interact with adaptable channels crafted to elevate your overall experience significantly. No matter which channel you choose, advanced knowledge integration guarantees that you can swiftly obtain information, thereby promoting both productivity and job satisfaction. Modern employees now expect to use cutting-edge tools that allow them to carry out their responsibilities from anywhere, at any time, and on any device. With BMC Helix Digital Workplace, users can explore multiple channels to gather information, request services, and resolve issues seamlessly. The cognitive virtual agent, which is fully integrated and supportive, offers a personalized and insightful experience for users. Furthermore, the BMC Helix Virtual Agent understands inquiries in your preferred natural language, making interactions more user-friendly and intuitive. This enhanced level of comprehension not only streamlines workflows but also contributes to a more efficient and effective workplace environment. As a result, organizations can foster a culture of collaboration and innovation, ultimately driving better outcomes for both employees and the company. -
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iTop
Combodo
Transforming IT management for seamless operations and collaboration.Regardless of whether you're an infrastructure manager overseeing intricate systems, a service support leader dedicated to ensuring customer satisfaction, or a decision-maker concentrating on return on investment and regulatory compliance, iTop customizes itself to fit your workflows, making your responsibilities easier, optimizing operations, and elevating service standards. You can achieve a comprehensive, real-time overview of all your IT assets and incidents consolidated in one location, which minimizes downtime and boosts the effectiveness of your support staff. Additionally, it allows for seamless management of multi-client environments and fosters better collaboration among various departments. With iTop, you receive a scalable solution that grows alongside your organization, equipping you with the necessary tools to address your most urgent IT challenges while ensuring service continuity and enhancing overall team productivity. By integrating these features, iTop not only supports immediate needs but also positions your team for long-term success in a dynamic technological landscape. -
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iHelix
Sajix
Revolutionizing healthcare delivery with seamless, integrated technology solutions.iHelix Hospital acts as a holistic platform that guarantees uninterrupted access to patient data across various care environments, enabling healthcare professionals to deliver the highest standard of care. Designed specifically for smaller community hospitals, large medical clinics, and long-term care facilities, the iHelix Hospital system features a variety of distinct yet interconnected components, including an advanced electronic medical record (EMR) system. This technological infrastructure empowers our clients to create customized health information systems that are both budget-friendly and tailored to meet their specific IT demands. Additionally, our iHelix Hospital offerings come in two different formats – either as an in-house server or a web-based ASP model – allowing clients to choose the option that best suits their operational strategies. As a state-of-the-art, fully integrated hospital information system, iHelix Hospital provides healthcare organizations with a comprehensive suite of tools designed to optimize hospital management, enhance clinical workflows, and facilitate patient administration. The ultimate goal of this innovative solution is to revolutionize healthcare delivery for providers while also improving the experience for patients. By leveraging such advanced technology, iHelix Hospital paves the way for a more efficient and effective healthcare ecosystem. -
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BMC Helix ITSM
BMC Software
Transforming IT service management with intelligent, proactive solutions.BMC Helix ITSM is a comprehensive, AI-powered service management solution engineered to help enterprises modernize support operations and improve service delivery at scale. It integrates core ITSM practices with agentic AI capabilities that automate tasks, enhance decision-making, and accelerate root-cause identification. The platform captures and centralizes organizational knowledge, enabling faster issue resolution and more effective self-service experiences. Conversational AI assistants support users wherever they work, reducing ticket volume while improving overall satisfaction. AI-driven incident clustering helps teams detect major issues early, while smart change risk analysis increases deployment confidence and reduces the likelihood of service failures. Teams benefit from improved collaboration through AI-enhanced ChatOps and guided swarming workflows. Integrated discovery and AIOps provide deep visibility into service dependencies, allowing teams to diagnose problems more accurately. Knowledge capture automatically documents resolutions, strengthening organizational intelligence over time. With unified service and operations management, enterprises achieve faster resolution times and more resilient services. The platform ultimately empowers IT teams to deliver consistent, scalable, and proactive support across the entire digital landscape. -
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EnHelix
EnHelix Software
Transforming energy trading with AI-driven blockchain solutions.EnHelix software plays a crucial role for firms involved in commodity trading and logistics management by enabling the seamless integration of blockchain transactions into their CTRM or ETRM systems while also leveraging artificial intelligence to improve decision-making processes, ultimately leading to increased profitability. By driving digital transformation within the energy sector, EnHelix combines cutting-edge AI and blockchain functionalities. This award-winning platform offers significant benefits, including improved security, transparency, and automation through blockchain, while employing AI to support strategic decisions that enhance profitability. Additionally, EnHelix provides ESG tools powered by AI, assisting organizations in tracking their sustainability impact and managing reputational risks in alignment with the U.N. Sustainable Development Goals and the Sustainability Accounting Standards Board (SASB) standards. With integrated AI and blockchain features, IT teams and consultants are equipped with the vital resources needed to facilitate swift digital transformations in the energy sector. The platform also boasts an open environment for enterprise IT developers and consultants, complete with a free SDK and cloud APIs, which allows for the customization and expansion of commodity trading solutions without constraints. This all-encompassing strategy guarantees that companies can adjust and prosper in the rapidly changing world of energy trading and logistics, fostering innovation and resilience in their operations. Ultimately, EnHelix positions itself as a pivotal partner for organizations aiming to navigate the complexities of modern trading environments effectively. -
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Helix QAC
Perforce
Achieve impeccable code quality with trusted static analysis.For over thirty years, Helix QAC has positioned itself as a trusted static code analysis tool tailored for C and C++ programming languages. Celebrated for its meticulousness and accuracy, Helix QAC has emerged as the preferred solution in industries that are heavily regulated and demand high safety standards, necessitating compliance with rigorous coding guidelines such as MISRA and AUTOSAR, along with functional safety directives like ISO 26262. The tool is backed by TÜV-SÜD certification, ensuring adherence to various functional safety standards, including IEC 61508, ISO 26262, EN 50128, IEC 60880, and IEC 62304. In addition, it features ISO 9001 | TickIT plus Foundation Level certification, a notable benchmark that ensures not only compliance with requirements but also exceeds them. By empowering users to prioritize coding challenges based on their risk levels, Helix QAC streamlines the identification of critical defects through an array of features, such as filters, suppressions, and baselines, which ultimately improve code quality and safety. This unwavering dedication to quality reinforces Helix QAC’s standing as an indispensable tool in the software development lifecycle. Such reliability and effectiveness make it a cornerstone for organizations committed to delivering safe and compliant software solutions. -
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AlterPoint
IngiteTech
Empower your network management with comprehensive tools and support.Efficiently manage the configuration and backup of network devices using AlterPoint, a robust on-premise network management solution. Central to its offerings is the Network Authority Automation, which is supported by two additional products: Enterprise CMDB (eCMDB) and Lifecycle. Network Engineers depend on AlterPoint for hands-on management tasks such as configuring routers, switches, repeaters, bridges, and gateways, as well as backing up device configurations and developing scripts for both configuration changes and security management. Customer success is our foremost priority, which has resulted in the creation of the IgniteTech Customer Support Program, offering three tiers of service: Platinum, Gold, and Standard. Among these, the Platinum Support tier is particularly designed for our most committed and demanding customers, delivering an extensive suite of services along with the fastest response times for urgent issues. In addition, enhance your investment with IgniteTech’s Consulting Services, aimed at refining your network management strategies and ensuring maximum value from your resources. By utilizing these comprehensive tools and support options, your overall network management experience can be greatly enhanced, leading to improved operational efficiency. With a focus on innovation and customer satisfaction, AlterPoint is dedicated to empowering your network management efforts.