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What is Unitrends Helix?

Helix takes a proactive approach to identify and fix Windows issues before they disrupt backup processes, which significantly lowers management demands while boosting resilience. IT teams often struggle with the ongoing task of monitoring, detecting, and resolving issues that could compromise backup integrity, diverting attention from other vital projects. Unitrends Helix is specifically engineered to tackle these obstacles, serving as an extra set of eyes and ears for IT departments. It requires no management overhead and can be deployed with ease to begin automatic monitoring for potential issues. This system ensures that appliances remain updated and resolves complications stemming from VSS services and third-party VSS providers that pose risks to backups. Built to quickly adapt, Helix learns to manage a broader range of use cases and common troubleshooting scenarios, drawing from Unitrends' extensive 30-year experience. Additionally, as a SaaS solution, Helix integrates smoothly with both on-premises and cloud environments protected by Unitrends backup appliances, thus creating a robust safety net for data protection. As technology advances, Helix is poised to evolve accordingly, guaranteeing that your backup processes are not only resilient but also highly efficient. This ongoing improvement will help organizations stay ahead of potential threats to their data integrity.

What is BMC Helix CMDB?

The BMC Helix Configuration Management Database (CMDB) significantly improves ecosystem workflows by serving as a centralized, business-centric reference for your assets and services. It supports the upkeep of accurate data and service models for potentially hundreds of millions of configuration items, encompassing both on-premises and cloud services. This enables effective supervision and management of the configurations and interrelations of hardware, software, and cloud offerings. Additionally, you can evaluate the success of your configuration management approaches by utilizing established key performance indicators (KPIs). The integration of BMC Helix Discovery, BMC Helix Client Management, and a variety of pre-configured connectors allows for the CMDB to be automatically populated and updated in mere minutes. Moreover, it comes equipped with powerful integration tools that facilitate the importation and federation of data from diverse sources through a comprehensive set of APIs. You are also empowered to implement intricate role-based access controls for all items and attributes, which guarantees that sensitive information is handled with both security and efficiency. This high degree of customization not only enhances data governance but also bolsters the operational integrity of your organization, enabling a more streamlined workflow. Ultimately, the BMC Helix CMDB becomes a pivotal component in driving organizational success through improved asset and service management.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Microsoft 365
Microsoft Azure
Microsoft Hyper-V
Microsoft Office 2021
VMware Cloud

Integrations Supported

BMC AMI Ops
BMC Helix Discovery
BMC Helix Operations Management
Claroty
CyCognito
EcholoN
Faddom
Xurrent
netTerrain DCIM

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows
On-Prem

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Unitrends

Company Location

United States

Company Website

www.unitrends.com/products/unitrends-helix

Company Facts

Organization Name

BMC Helix

Date Founded

2025

Company Location

United States

Company Website

www.helixops.ai/products/bmc-helix-cmdb.html

Categories and Features

Data Center Backup

Not specified

SaaS Backup

Not specified

Categories and Features

CMDB

Change Management
Configuration Management
Data Visualization
Performance Management

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