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What is HelloGuest?

Introducing a comprehensive digital assistant for hotels and apartments that operates 24/7, designed to meet the diverse needs of various accommodations. Are you looking to elevate your guests' experience by providing digital services and optimizing processes such as check-in and check-out? HelloGuest offers a tailored digital solution that accommodates hosts of all sizes, from quaint bed-and-breakfasts to expansive hotel chains and entire tourist destinations. The HelloGuest multi-app stands as an ideal entry point into the realm of digital transformation, connecting guests and hosts in unprecedented ways. This groundbreaking app facilitates a complete 360° journey for guests, guiding them from the booking phase through to check-out, while effectively digitizing and automating vital processes like check-in, room access, and payment. Guests have the convenience of accessing and ordering services, including room service and spa or restaurant amenities, all in an intuitive format. Additionally, the app eliminates the need for traditional room phones by integrating calling and chat features, delivering timely push notifications to all guests. Vital information about the hotel and the Guest ABC is readily available to everyone at any moment, guaranteeing a smooth experience during their stay. By adopting this innovative technology, hotels not only boost guest satisfaction but also significantly enhance the efficiency of their operations, making it a mutually beneficial solution. As the hospitality industry evolves, embracing such advancements is essential for staying competitive and meeting the expectations of modern travelers.

What is Ariane Systems?

Ariane's offerings are tailored to suit various hotel categories, including both cozy inns and opulent five-star resorts, addressing the needs of business and leisure travelers alike, while ensuring that the check-in process remains secure, simple, and efficient for everyone. Our flexible solutions are crafted to accommodate each hotel's distinctive requirements while complementing their design aesthetics perfectly. Moreover, our outdoor kiosk systems are built to endure even the most severe weather conditions. By incorporating our self-service options into the hotel reception area, you can significantly enhance the guest experience. With our web-based check-in and check-out feature, guests can complete their transactions in just a few easy steps, and when used alongside our kiosks, they can receive their room key in less than 20 seconds! Ariane Systems offers a contactless check-in and check-out experience that allows guests to completely bypass the front desk, utilizing their personal devices for key retrieval, effectively reducing unnecessary interactions between staff and guests. In today’s world, where convenience is key, guests expect a quick and seamless check-in and check-out experience. As travel preferences shift, implementing such innovative solutions can distinguish your hotel from others in the market, giving you a competitive edge. Staying ahead in this dynamic landscape is essential for attracting and retaining guests who value efficiency.

Media

Media

Integrations Supported

Alexa
Cenium
GMS Accounting Software
Hotellinx Cloud
Hotello
Infor CRM
Oracle Commerce
Protel Booking Engine
ResWare
Ulyses Cloud

Integrations Supported

Alexa
Cenium
GMS Accounting Software
Hotellinx Cloud
Hotello
Infor CRM
Oracle Commerce
Protel Booking Engine
ResWare
Ulyses Cloud

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

HelloGuest

Date Founded

2014

Company Location

Germany

Company Website

www.helloguest-solutions.com/en/index.html

Company Facts

Organization Name

Ariane

Company Location

France

Company Website

www.ariane.com/home

Categories and Features

Categories and Features

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