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What is HelloGuest?

Introducing a comprehensive digital assistant for hotels and apartments that operates 24/7, designed to meet the diverse needs of various accommodations. Are you looking to elevate your guests' experience by providing digital services and optimizing processes such as check-in and check-out? HelloGuest offers a tailored digital solution that accommodates hosts of all sizes, from quaint bed-and-breakfasts to expansive hotel chains and entire tourist destinations. The HelloGuest multi-app stands as an ideal entry point into the realm of digital transformation, connecting guests and hosts in unprecedented ways. This groundbreaking app facilitates a complete 360° journey for guests, guiding them from the booking phase through to check-out, while effectively digitizing and automating vital processes like check-in, room access, and payment. Guests have the convenience of accessing and ordering services, including room service and spa or restaurant amenities, all in an intuitive format. Additionally, the app eliminates the need for traditional room phones by integrating calling and chat features, delivering timely push notifications to all guests. Vital information about the hotel and the Guest ABC is readily available to everyone at any moment, guaranteeing a smooth experience during their stay. By adopting this innovative technology, hotels not only boost guest satisfaction but also significantly enhance the efficiency of their operations, making it a mutually beneficial solution. As the hospitality industry evolves, embracing such advancements is essential for staying competitive and meeting the expectations of modern travelers.

What is dailypoint?

dailypoint™ emerges as the leading solution beyond traditional property management systems for both independent hotels and large hospitality chains. By consolidating data from essential sources such as PMS, POS systems, websites, newsletters, and Wi-Fi, dailypoint™ creates a detailed and cohesive guest profile. The platform utilizes sophisticated data cleaning methods and cutting-edge artificial intelligence (AI) to significantly improve guest insights. As a cloud-based software-as-a-service (SAAS) offering, it lays a strong groundwork for centralized data management (CDM). Featuring 16 unique modules, dailypoint™ is further augmented by the dailypoint™ Marketplace, which includes over 170 partner solutions. This extensive integration enables dailypoint™ to support effective marketing (CRM) initiatives and optimize direct sales while addressing every facet of the customer journey, thus benefiting all hotel departments. Additionally, the integrated Privacy Dashboard is crucial for ensuring adherence to GDPR regulations, underscoring the significance of data privacy in the modern hospitality sector. The adaptability of dailypoint™ not only enhances operational efficiency but also positions hotels to better utilize data for enriching guest experiences. Furthermore, its comprehensive approach allows hotels to stay competitive in an ever-evolving industry landscape.

Media

Media

Integrations Supported

Alexa
protel MICE

Integrations Supported

Alexa
protel MICE

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

HelloGuest

Date Founded

2014

Company Location

Germany

Company Website

www.helloguest-solutions.com/en/index.html

Company Facts

Organization Name

Toedt, Dr. Selk & Coll

Date Founded

2005

Company Location

Germany

Company Website

www.dailypoint.com

Categories and Features

Categories and Features

Data Management

Customer Data
Data Analysis
Data Capture
Data Integration
Data Migration
Data Quality Control
Data Security
Information Governance
Master Data Management
Match & Merge

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