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What is HelloGuest?
Introducing a comprehensive digital assistant for hotels and apartments that operates 24/7, designed to meet the diverse needs of various accommodations. Are you looking to elevate your guests' experience by providing digital services and optimizing processes such as check-in and check-out? HelloGuest offers a tailored digital solution that accommodates hosts of all sizes, from quaint bed-and-breakfasts to expansive hotel chains and entire tourist destinations. The HelloGuest multi-app stands as an ideal entry point into the realm of digital transformation, connecting guests and hosts in unprecedented ways. This groundbreaking app facilitates a complete 360° journey for guests, guiding them from the booking phase through to check-out, while effectively digitizing and automating vital processes like check-in, room access, and payment. Guests have the convenience of accessing and ordering services, including room service and spa or restaurant amenities, all in an intuitive format. Additionally, the app eliminates the need for traditional room phones by integrating calling and chat features, delivering timely push notifications to all guests. Vital information about the hotel and the Guest ABC is readily available to everyone at any moment, guaranteeing a smooth experience during their stay. By adopting this innovative technology, hotels not only boost guest satisfaction but also significantly enhance the efficiency of their operations, making it a mutually beneficial solution. As the hospitality industry evolves, embracing such advancements is essential for staying competitive and meeting the expectations of modern travelers.
What is Folio?
Folio functions as a digital guidebook solution designed to enhance the experiences of guests utilizing short-term rental services. This innovative tool allows hosts to easily create stylish and customizable guidebooks that can be shared through a straightforward link or QR code, thereby removing the necessity for guests to download any applications. These tailored guidebooks can incorporate images, videos, and personal notes, equipping guests with essential information such as Wi-Fi passwords, house guidelines, appliance usage instructions, and recommendations for local attractions. Within a mere ten minutes, hosts can set up a guide by utilizing pre-designed templates or by transferring information from their property management systems. Furthermore, it supports collaborative editing for co-hosts, allows for real-time updates, and provides analytics to track guest engagement. By proactively addressing guest questions and maintaining a unified brand image, Folio not only saves valuable time for hosts but also significantly boosts guest satisfaction and interaction. For short-term rental providers aiming to optimize their operations and ensure an unforgettable experience for their guests, Folio stands out as an essential and effective tool. Its user-friendly features and robust functionality position it as a game-changer in the rental market.
Integrations Supported
Alexa
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$6 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
HelloGuest
Date Founded
2014
Company Location
Germany
Company Website
www.helloguest-solutions.com/en/index.html
Company Facts
Organization Name
Folio
Company Location
United States
Company Website
www.foliotravel.com
