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What is Help me Fix?

Help me Fix provides a comprehensive diagnostic and triage solution for repair needs, utilizing advanced AI and video technology. Its main objective is to improve service quality, reduce costs, and simplify maintenance management, making it an ideal option for various sectors looking to enhance their repair workflows and increase operational efficiency. The platform includes Aidenn, an AI-powered repair assistant, as well as Help me Fix Resident, Help me Fix Engineer, and a Nationwide Network of semi-retired tradespeople. This groundbreaking service enables residents to handle simple repairs independently with the aid of AI diagnostics, computer vision, instructional videos, video triage escalation, and job reporting features. Furthermore, it allows contact center representatives and on-site technicians to provide assistance to residents through video calls, helping to resolve issues remotely and significantly enhance first-time fix rates. By merging technology with practical support, Help me Fix fosters a more efficient repair process for all parties involved, ultimately transforming the traditional approach to maintenance and repair services. This innovative strategy not only benefits residents but also contributes to the overall improvement of service delivery across multiple industries.

What is Atheer?

Despite making up a significant 80% of the workforce, front line teams have frequently been overlooked by tech providers, and we are determined to rectify this situation. Atheer presents an all-encompassing Front Line Worker Platform that aims to effectively link these essential teams with the necessary support for thriving in their positions, thereby promoting safety and efficiency. This groundbreaking solution inspires industrial leaders globally to reconsider their approaches to aiding front line workers, irrespective of their geographical location. By equipping users with relevant insights, documentation, and training resources, we nurture independence among employees. Our platform is designed to enable the creation, distribution, and refinement of various visual work assistance tools, including work instructions, checklists, inspections, standard operating procedures, and job aids. Furthermore, our advanced AR-supported video sessions provide timely remote assistance exactly where it's needed. The platform boasts a secure architecture, is accessible from anywhere in the world, and is compatible with all devices, making it a flexible answer to contemporary challenges. By closing the technology gap, we strive to boost both the productivity and job satisfaction of front line teams on a global scale, ultimately fostering a more engaged and efficient workforce.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

£100 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Help me Fix

Date Founded

2019

Company Website

helpmefix.io

Company Facts

Organization Name

Atheer

Date Founded

2011

Company Location

United States

Company Website

www.atheerair.com

Categories and Features

Categories and Features

Augmented Reality

Not specified

Connected Worker

Not specified

Industrial AR

Not specified

Work Instructions

Not specified

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