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What is Help me Fix?

Help me Fix provides a comprehensive diagnostic and triage solution for repair needs, utilizing advanced AI and video technology. Its main objective is to improve service quality, reduce costs, and simplify maintenance management, making it an ideal option for various sectors looking to enhance their repair workflows and increase operational efficiency. The platform includes Aidenn, an AI-powered repair assistant, as well as Help me Fix Resident, Help me Fix Engineer, and a Nationwide Network of semi-retired tradespeople. This groundbreaking service enables residents to handle simple repairs independently with the aid of AI diagnostics, computer vision, instructional videos, video triage escalation, and job reporting features. Furthermore, it allows contact center representatives and on-site technicians to provide assistance to residents through video calls, helping to resolve issues remotely and significantly enhance first-time fix rates. By merging technology with practical support, Help me Fix fosters a more efficient repair process for all parties involved, ultimately transforming the traditional approach to maintenance and repair services. This innovative strategy not only benefits residents but also contributes to the overall improvement of service delivery across multiple industries.

What is Augmentir?

The launch of Augmentirâ„¢, a pioneering AI-Powered Connected Worker Platform tailored for industrial enterprises, marks a significant advancement in the field. What sets Augmentir apart is its integration of augmented reality with artificial intelligence and machine learning, creating a distinctive solution. This innovative platform empowers frontline workers to enhance the quality of their work and boost productivity, fostering a culture of continuous improvement across the organization. Moreover, Augmentir provides intelligent guidance and support for frontline employees across various industrial scenarios, seamlessly bridging the gap between the shop floor and the field. In doing so, it not only streamlines operations but also enhances overall workforce efficiency.

Media

No images available

Media

Integrations Supported

Integrations Supported

SAP ERP
Salesforce
Salesforce Agentforce Field Service

API Availability

API Availability

Has API

Pricing Information

£100 per month
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Help me Fix

Date Founded

2019

Company Website

helpmefix.io

Company Facts

Organization Name

Augmentir

Date Founded

2017

Company Location

United States

Company Website

www.augmentir.com

Categories and Features

Categories and Features

AI Manufacturing

Not specified

Artificial Intelligence

Chatbot
Image Recognition
Machine Learning
Multi-Language
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation

Augmented Reality

3D Objects
Content Creation
Cross-Device Publishing
Drag & Drop
For Training / Education
Object Recognition
Usage Tracking / Analytics

Connected Worker

Not specified

Generative AI

Not specified

Industrial AR

Not specified

Manufacturing

Not specified

Work Instructions

Not specified

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