Garage360 Reviews & Ratings

Garage360

5.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 2 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 5 out of 5 stars
support 4.5 out of 5 stars

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What is Help me Fix?

Help me Fix provides a comprehensive diagnostic and triage solution for repair needs, utilizing advanced AI and video technology. Its main objective is to improve service quality, reduce costs, and simplify maintenance management, making it an ideal option for various sectors looking to enhance their repair workflows and increase operational efficiency. The platform includes Aidenn, an AI-powered repair assistant, as well as Help me Fix Resident, Help me Fix Engineer, and a Nationwide Network of semi-retired tradespeople. This groundbreaking service enables residents to handle simple repairs independently with the aid of AI diagnostics, computer vision, instructional videos, video triage escalation, and job reporting features. Furthermore, it allows contact center representatives and on-site technicians to provide assistance to residents through video calls, helping to resolve issues remotely and significantly enhance first-time fix rates. By merging technology with practical support, Help me Fix fosters a more efficient repair process for all parties involved, ultimately transforming the traditional approach to maintenance and repair services. This innovative strategy not only benefits residents but also contributes to the overall improvement of service delivery across multiple industries.

What is Garage360?

Garage360 is a cloud-based software solution specifically designed for managing auto repair shops, focusing on improving and modernizing the operations of independent garages and service centers. This innovative platform provides both owners and technicians with an intuitive dashboard that facilitates the management of numerous business elements, such as appointment scheduling, service oversight, invoicing, inventory management, customer interactions, and extensive reporting capabilities. Created with scalability and ease of use in mind, Garage360 empowers small to mid-sized automotive repair businesses to operate as effectively and professionally as larger dealership networks. Its modular design allows shops to pick and choose the features they need, including digital vehicle inspections, standardized job templates, labor tracking, and integrated payment options, all while ensuring a smooth and responsive system. Moreover, Garage360 seamlessly integrates with leading automotive data providers, diagnostic tools, and parts suppliers, guaranteeing that technicians have access to OEM-level repair procedures and accurate labor time estimates. This functionality not only elevates service quality but also significantly enhances overall shop productivity, allowing users to better align with customer expectations. Consequently, businesses that utilize Garage360 are positioned to foster growth and improve their service delivery. Each feature is crafted to not only meet current demands but also to adapt to the evolving landscape of automotive repair.

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Integrations Supported

Integrations Supported

QuickBooks Online
Twilio

API Availability

API Availability

Pricing Information

£100 per month
Free Trial Offered?

Pricing Information

$79/month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Help me Fix

Date Founded

2019

Company Website

helpmefix.io

Company Facts

Organization Name

Garage360

Date Founded

2024

Company Location

United States

Company Website

garage360.io

Categories and Features

Categories and Features

Auto Body

Not specified

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

Automotive CRM

Not specified

Heavy-Duty Repair

Not specified

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