Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Social Intents Reviews & Ratings
    20 Ratings
    Company Website
  • Pylon Reviews & Ratings
    51 Ratings
    Company Website
  • Odoo Reviews & Ratings
    1,554 Ratings
    Company Website
  • EngageBay Reviews & Ratings
    1,472 Ratings
    Company Website
  • 3CX Reviews & Ratings
    1,109 Ratings
    Company Website
  • Moneypenny Reviews & Ratings
    963 Ratings
    Company Website
  • HubSpot CRM Reviews & Ratings
    23,936 Ratings
    Company Website
  • ServoDesk Reviews & Ratings
    20 Ratings
    Company Website
  • Sendbird Reviews & Ratings
    126 Ratings
    Company Website
  • Serviceaide Reviews & Ratings
    138 Ratings
    Company Website

What is HelpOnClick Live Chat?

HelpOnClick is a cutting-edge, cloud-based live chat and help desk solution designed specifically for small to medium-sized businesses. The platform's intuitive interface allows companies to seamlessly interact with their website visitors, thereby improving customer support and driving sales growth. With a variety of features such as real-time traffic monitoring, customizable notifications, icons, and messages, a virtual chat assistant, and compatibility with widely-used platforms like Facebook, Drupal, WordPress, and Joomla, HelpOnClick offers a comprehensive support system. Additionally, this software not only facilitates communication but also helps businesses foster a more engaging and dynamic online experience for their customers. By utilizing HelpOnClick, organizations can significantly enhance their customer service capabilities while simultaneously increasing their online visibility.

What is 123 Live Help?

123LiveHelp emerges as an exceptional platform for live assistance on your website, streamlining the integration of live chat and support effortlessly. With its remarkable ability to manage up to 5000 connections per server, 123FlashChat serves as a fundamental tool for offering virtual gifts, facilitating membership upgrades, and hosting PPM/PPV rooms, all of which can greatly boost your chatting services' profitability. The platform ensures top-notch audio and video quality, enriching the chat experience for users and making it more enjoyable and unforgettable. Furthermore, it grants video publishers the capability to function as broadcasters, allowing their videos to be shared instantaneously with all participants in the chat room. Users can quickly request to share their videos by clicking the mic queue button, while the admin retains the power to approve the first three requests, ensuring organized participation. Adding to the fun, virtual gifts are presented as captivating animations that users can buy and send to friends or newfound connections within the chat room, nurturing an engaging social environment that promotes interaction. This feature not only amplifies user satisfaction but also plays a significant role in fostering a sense of community among chat participants, encouraging them to connect and interact more deeply. Ultimately, such capabilities position 123LiveHelp as a leader in enhancing online communication and connection.

Media

Media

Integrations Supported

WordPress
CS-Cart Multi-Vendor
CS-Cart Store Builder
Facebook
Freshdesk
Gmail
Google Analytics
Joomla!
Kontent.ai
Mojo Helpdesk
Salesforce
Shopify
X (Twitter)
Zendesk
Zoho CRM

Integrations Supported

WordPress
CS-Cart Multi-Vendor
CS-Cart Store Builder
Facebook
Freshdesk
Gmail
Google Analytics
Joomla!
Kontent.ai
Mojo Helpdesk
Salesforce
Shopify
X (Twitter)
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$12.00/month/user
Free Trial Offered?
Free Version

Pricing Information

$50.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

HelpOnClick

Date Founded

2004

Company Location

United States

Company Website

www.helponclick.com

Company Facts

Organization Name

TopCMM Software

Date Founded

2003

Company Location

China

Company Website

www.123flashchat.net/live-help-chat.html

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Popular Alternatives

Popular Alternatives

123 Flash Chat Reviews & Ratings

123 Flash Chat

TopCMM Software
EnConnect Reviews & Ratings

EnConnect

Enqura