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What is HelpScribble?

HelpScribble is a flexible and intuitive help authoring tool that aids users in crafting detailed help files from scratch. It enables the effortless creation of various file types, such as WinHelp (.hlp), HTML Help (.chm), printed manuals, and online documentation, all within a single HelpScribble project framework. If you have previously used another help authoring tool, you can smoothly integrate your existing content by importing HPJ+RTF files generated by that software or utilizing a help decompiler. The help files produced with HelpScribble can provide context-sensitive support for your Windows applications, regardless of the development environment you are using. Additionally, HelpScribble offers the ability to create standalone portable documents for easy distribution. This software is compatible with numerous Windows operating systems, including Windows 98, ME, NT4, 2000, XP, Vista, 7, 8, 8.1, and 10, and it even accommodates help file development for earlier versions such as Windows 3.1 and 95. You can conveniently download a free trial version to test its features and capabilities for yourself. Overall, this tool is a fantastic option for those seeking to simplify and enhance their help documentation workflow, making it a worthwhile investment for both individuals and teams.

What is ClickHelp?

ClickHelp allows users to effortlessly create online FAQs, help documents, user guides, knowledge bases, and more, with the added benefit of instant publication. Additionally, it enables the generation of printed documentation in various formats. The platform is user-friendly, requiring no installation and functioning seamlessly in web browsers across multiple operating systems, including Mac OS, Windows, and Linux. So, why choose ClickHelp? Here are several compelling reasons: * The user-friendly WYSIWYG topic editor complements an HTML source mode for added flexibility. * ClickHelp AI. * A translation module is available, facilitating the creation of multilingual documentation sites. * You can secure online help with password protection. * ClickHelp supports content import from various formats such as Microsoft Word, HTML, Markdown, RTF, and ODT, while also allowing exports to formats like CHM, HTML5 Web Help, PDF, and DOCX. * It features a robust full-text search capability. * Users can access detailed analytics and reporting tools. * There’s a context help engine to enhance user experience. * Branding options are available for customization. * The platform offers global find and replace functionality. * Automatic link validation and updates ensure that your documentation remains current. * It supports dynamic content for single-sourcing, including snippets, variables, and conditional blocks. * Single Sign-On capabilities integrate with Google, Microsoft Azure AD, Salesforce, and custom OpenID Connect providers. * Taxonomies are supported for better organization of content. * Readability scores and metrics help assess documentation quality. Furthermore, ClickHelp integrates with numerous platforms such as Zapier, Google Analytics, Google Search Console, Zendesk, AddThis, Google Translate, and YouTube, enhancing its functionality and usability. This extensive integration capability makes ClickHelp a versatile tool for any documentation need.

Media

Media

Integrations Supported

Bing
C++Builder
DeepL
Delphi
Google Analytics
Google Translate
LiveChat
Microsoft 365
Microsoft Azure
OpenAPIHub
Salesforce
YouTube
Zapier
Zendesk

Integrations Supported

Bing
C++Builder
DeepL
Delphi
Google Analytics
Google Translate
LiveChat
Microsoft 365
Microsoft Azure
OpenAPIHub
Salesforce
YouTube
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$99 one-time payment
Free Trial Offered?
Free Version

Pricing Information

$185/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

HelpScribble

Date Founded

1996

Company Location

Thailand

Company Website

www.helpscribble.com

Company Facts

Organization Name

ClickHelp

Date Founded

2010

Company Location

Armenia

Company Website

clickhelp.com

Categories and Features

Help Authoring Tools

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control

Categories and Features

Help Authoring Tools

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support

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