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What is HelpSmith?

HelpSmith is an all-in-one help authoring solution that allows users to produce CHM HTML Help files, Web Help systems, printed manuals, Adobe PDF documents, Microsoft Word files, and ePub eBooks from a single source. If you're looking for a tool to develop a CHM help file, an online Web Help system, or a PDF manual, HelpSmith provides a wide range of features, such as an advanced word processor for composing help topics and an integrated screenshot utility that captures help for dialog windows automatically. With HelpSmith, you can easily create a CHM help file, a responsive Web Help system optimized for both desktop and mobile platforms, a printed manual, a PDF document, an ePub eBook, and a Microsoft Word document all from one project source. Moreover, the built-in word processor includes a spell checker and supports multiple language dictionaries, simplifying the process of crafting clear and precise content. This multifaceted functionality positions HelpSmith as a preferred choice for individuals or teams looking to produce detailed help documentation across various formats. The ability to manage everything from a single project enhances productivity and streamlines the documentation process.

What is ClickHelp?

ClickHelp allows users to effortlessly create online FAQs, help documents, user guides, knowledge bases, and more, with the added benefit of instant publication. Additionally, it enables the generation of printed documentation in various formats. The platform is user-friendly, requiring no installation and functioning seamlessly in web browsers across multiple operating systems, including Mac OS, Windows, and Linux. So, why choose ClickHelp? Here are several compelling reasons: * The user-friendly WYSIWYG topic editor complements an HTML source mode for added flexibility. * ClickHelp AI. * A translation module is available, facilitating the creation of multilingual documentation sites. * You can secure online help with password protection. * ClickHelp supports content import from various formats such as Microsoft Word, HTML, Markdown, RTF, and ODT, while also allowing exports to formats like CHM, HTML5 Web Help, PDF, and DOCX. * It features a robust full-text search capability. * Users can access detailed analytics and reporting tools. * There’s a context help engine to enhance user experience. * Branding options are available for customization. * The platform offers global find and replace functionality. * Automatic link validation and updates ensure that your documentation remains current. * It supports dynamic content for single-sourcing, including snippets, variables, and conditional blocks. * Single Sign-On capabilities integrate with Google, Microsoft Azure AD, Salesforce, and custom OpenID Connect providers. * Taxonomies are supported for better organization of content. * Readability scores and metrics help assess documentation quality. Furthermore, ClickHelp integrates with numerous platforms such as Zapier, Google Analytics, Google Search Console, Zendesk, AddThis, Google Translate, and YouTube, enhancing its functionality and usability. This extensive integration capability makes ClickHelp a versatile tool for any documentation need.

Media

Media

Integrations Supported

Google Analytics
Adobe Document Cloud
C++Builder
Delphi
Disqus
Facebook
Git
Microsoft 365
RAD Studio
Visual Studio

Integrations Supported

Google Analytics
Bing
DeepL
Google Translate
LiveChat
Microsoft Azure
OpenAPIHub
Salesforce
YouTube
Zapier
Zendesk

API Availability

API Availability

Pricing Information

$199 one-time payment
Free Version
Free Trial Offered?

Pricing Information

$194/month
3 pricing levels for different needs
Free Trial Offered?

Supported Platforms

Windows

Supported Platforms

SaaS
Windows
Mac
Linux

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

HelpSmith

Date Founded

2010

Company Location

Canada

Company Website

www.helpsmith.com

Company Facts

Organization Name

ClickHelp

Date Founded

2010

Company Location

Armenia

Company Website

clickhelp.com

Categories and Features

Categories and Features

API Documentation

Not specified

Help Authoring Tools

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Preview Output
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control

IT Documentation

Not specified

Software Documentation

Access Roles / User Permissions
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor

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