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What is HelpXplain?

Technical documentation often requires multi-step processes, which can become overwhelming when utilizing bullet lists alongside images and additional text. This complexity can cause readers to lose focus on the main points being conveyed. To facilitate understanding, we utilize a tool known as Xplain, which consists of a series of slides that can be creatively arranged on a spacious canvas to inspire innovation. HelpXplain serves as a valuable resource for seamlessly integrating slideshows into web pages or technical documents. With this tool, you can quickly generate animated tutorials and concise instructions in mere minutes instead of spending hours on them. HelpXplain also features the capability to create animated screenshots that can be modified or swapped out effortlessly whenever needed. Additionally, it allows for the recording of multi-page screencasts of applications that play in autoplay mode, similar to traditional video formats, making it a simpler option for recording and editing compared to video production. Furthermore, all Xplains produced are compliant with HTML5 and Javascript standards, ensuring compatibility and ease of use. This allows technical writers to present information in a more engaging and visually appealing manner, enhancing the overall learning experience for users.

What is ClickHelp?

ClickHelp allows users to effortlessly create online FAQs, help documents, user guides, knowledge bases, and more, with the added benefit of instant publication. Additionally, it enables the generation of printed documentation in various formats. The platform is user-friendly, requiring no installation and functioning seamlessly in web browsers across multiple operating systems, including Mac OS, Windows, and Linux. So, why choose ClickHelp? Here are several compelling reasons: * The user-friendly WYSIWYG topic editor complements an HTML source mode for added flexibility. * ClickHelp AI. * A translation module is available, facilitating the creation of multilingual documentation sites. * You can secure online help with password protection. * ClickHelp supports content import from various formats such as Microsoft Word, HTML, Markdown, RTF, and ODT, while also allowing exports to formats like CHM, HTML5 Web Help, PDF, and DOCX. * It features a robust full-text search capability. * Users can access detailed analytics and reporting tools. * There’s a context help engine to enhance user experience. * Branding options are available for customization. * The platform offers global find and replace functionality. * Automatic link validation and updates ensure that your documentation remains current. * It supports dynamic content for single-sourcing, including snippets, variables, and conditional blocks. * Single Sign-On capabilities integrate with Google, Microsoft Azure AD, Salesforce, and custom OpenID Connect providers. * Taxonomies are supported for better organization of content. * Readability scores and metrics help assess documentation quality. Furthermore, ClickHelp integrates with numerous platforms such as Zapier, Google Analytics, Google Search Console, Zendesk, AddThis, Google Translate, and YouTube, enhancing its functionality and usability. This extensive integration capability makes ClickHelp a versatile tool for any documentation need.

Media

Media

Integrations Supported

DeepL
Adobe RoboHelp
Bing
Google Analytics
Google Translate
LiveChat
Microsoft Azure
Microsoft Word
OpenAPIHub
Salesforce
SnipSVG
Visual Studio
YouTube
Zapier
Zendesk

Integrations Supported

DeepL
Adobe RoboHelp
Bing
Google Analytics
Google Translate
LiveChat
Microsoft Azure
Microsoft Word
OpenAPIHub
Salesforce
SnipSVG
Visual Studio
YouTube
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

€199 one-time payment
Free Trial Offered?
Free Version

Pricing Information

$185/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Help+Manual

Company Location

Austria

Company Website

www.helpandmanual.com/hx/index.html

Company Facts

Organization Name

ClickHelp

Date Founded

2010

Company Location

Armenia

Company Website

clickhelp.com

Categories and Features

Help Authoring Tools

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support

Categories and Features

Help Authoring Tools

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support

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