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What is Helpwise?

You can consolidate your Team Email, SMS, and WhatsApp accounts into a shared Inbox, but sharing login credentials for an email account among team members is not feasible. Helpwise offers a user-friendly shared inbox solution that provides access to your team’s email accounts, like help@, sales@, and jobs@. As businesses expand, managing internal communications and customer inquiries—like billing and hiring—can become complex, leading to the temptation to share email logins among staff. This challenge is one we have faced in our past ventures. Helpwise stands out as a truly effective shared inbox solution! We appreciate using Outlook, Gmail, and other popular email platforms, and Helpwise maintains that level of simplicity and ease of use. Each team member can log in individually to the same email address, eliminating the need for password sharing, which ultimately enhances productivity and strengthens security. With Helpwise, you can streamline your communication without sacrificing ease or safety!

What is ForwardMX?

ForwardMX makes it easy to unify your email communications by allowing you to consolidate everything, even your existing Gmail account, into one inbox. Effortlessly, you can collect emails from multiple domains into a single location, streamlining your correspondence. We also provide the option to send copies of each email to up to 10 different recipients, ensuring that important messages reach everyone who needs them. You can receive all emails sent to any unallocated address linked to your domain, making it an ideal solution for various projects and team sizes. With ForwardMX, the email forwarding process for your domain names becomes incredibly efficient. Furthermore, you can establish accounts for your team members, enabling them to manage your ForwardMX services effectively. There are no limits on the number of email forwards you can set up for each domain, offering you complete freedom. Our user-friendly web interface allows you to effortlessly add and manage your domains, while our API enables you to integrate ForwardMX into your applications, enhancing overall functionality. This adaptability provides you with the opportunity to customize the service according to your unique requirements, making it a versatile choice for anyone looking to improve their email management.

Media

Media

Integrations Supported

Copper
Dialpad Connect
Dialpad Support
Dropbox
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Integrately
JustCall
KonnectzIT
Pabbly Connect
Pipedrive
Quickwork
Salesflare
Shopify
Slack
Stackreaction
Twilio
WhatsApp
Zoho CRM

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$9 per year

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Not specified

Company Facts

Organization Name

Helpwise

Date Founded

2019

Company Location

United States

Company Website

helpwise.io

Company Facts

Organization Name

ForwardMX

Date Founded

2017

Company Location

Switzerland

Company Website

ForwardMX.io

Categories and Features

Email Clients

Not specified

Email Management

Email Archiving
Email Monitoring
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Email Integration
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Real-time Chat
Self Service Portal
Ticket Management

Categories and Features

Email Management

Email Monitoring
Shared Inboxes
Spam Blocker

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