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What is HeyDM?

HeyDM is an Instagram direct message automation solution supported by Meta, aimed at helping creators, coaches, agencies, and ecommerce businesses simplify their interactions on Instagram with ease, requiring no technical expertise. It allows users to swiftly create workflows that turn comments into direct messages, implement automatic responses based on certain keywords, automate replies to stories, and design lead generation strategies, all in just a few minutes. By utilizing this tool, businesses can greatly improve their engagement levels and operational efficiency, making it an invaluable asset for those seeking to enhance their social media communications. Overall, HeyDM empowers users to foster stronger connections with their audience while saving time and resources.

What is ChatGenius?

ChatGenius provides an AI-powered solution for automating the management of direct messages on Instagram and interactions through Facebook Messenger. By leveraging the capabilities of GPT-5, it ensures that customer inquiries receive immediate, ongoing responses without the need for pre-written scripts. In the event that a user sends multiple messages, ChatGenius expertly merges them into a single, coherent reply rather than responding to each one separately. The platform also remembers past conversations, allowing it to recall important details, such as a customer's budget, during later exchanges, which enhances the personalization of interactions. In a landscape where voice messages are common, ChatGenius stands out by using Whisper AI to convert these audio messages into text, enabling replies that mimic a traditional text conversation, unlike many competitors that neglect voice messages entirely. The system also includes intelligent follow-up features that automatically reach out to leads who have become unresponsive, customizing the communication based on their previous questions instead of sending generic follow-up messages. Moreover, ChatGenius is equipped with a diverse array of functionalities, including integrated scheduling through Google Calendar, automatic recognition of 13 different languages, image analysis for photos submitted by customers, and sentiment analysis that alerts users when a customer seems to be upset. In addition, it syncs seamlessly with GoHighLevel CRM, features a collaboration portal, and can trigger direct messages from comments on Instagram, thereby boosting engagement and enhancing operational effectiveness. This extensive range of features makes ChatGenius an essential tool for businesses aiming to enhance their social media customer service efforts while improving overall user experience.

Media

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Media

Integrations Supported

Instagram

Integrations Supported

Instagram
Facebook Messenger
GoHighLevel
Google Calendar
Telegram
Twilio

API Availability

API Availability

Pricing Information

₹199/month
Free Trial Offered?

Pricing Information

$29/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

HeyDM

Date Founded

2025

Company Location

India

Company Website

heydm.co

Company Facts

Organization Name

SumGenius.ai

Date Founded

2025

Company Location

United States

Company Website

sumgenius.ai

Categories and Features

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Natural Language Processing
Reporting / Analytics
Sentiment Analysis
Social Media Integration

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