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What is HiJiffy?

Comprehensive Communication Solution for Hospitality Our innovative AI-driven Chat Booking Assistant is designed to enhance customer satisfaction while boosting direct bookings. This all-in-one platform seamlessly manages all your communication channels, ensuring a streamlined experience for both staff and guests. With its user-friendly interface, it simplifies interactions and fosters improved engagement.

What is Chaport?

Chaport is a versatile live chat and chatbot solution for businesses that combines premium quality with affordability, offering a modern messaging experience designed to make customer interactions as seamless and enjoyable as chatting with friends. With applications available across all major platforms including iOS, Android, Web, Windows, and Mac, Chaport is user-friendly for everyone involved. Key features include auto-invitations to engage visitors, chatbots for round-the-clock support, and integration with social media and messaging platforms, enabling support teams to manage inquiries from multiple sources within a single interface. Furthermore, Chaport empowers businesses by offering self-service options, allowing the creation of a knowledge base that can be embedded on websites, alongside an FAQ bot that intelligently suggests help articles during chats. Additional functionalities encompass a pre-chat form, customizable fields, typing insights, saved responses, file sharing, comprehensive visitor information, widget personalization, group chat capabilities, and insightful reporting tools. Moreover, the ability to connect Chaport with other applications through Zapier or API enhances its flexibility and effectiveness in streamlining customer service processes. Overall, Chaport stands out as a comprehensive solution for businesses aiming to elevate their customer communication experience.

Media

Media

Integrations Supported

Bowo
Cendyn CRM
Oaky
RoomRaccoon

Integrations Supported

Ecwid
Facebook
Getscreen.me
Google Analytics
HelpShelf
HubSpot CRM
HubSpot Customer Platform
Joomla!
Slack
Stackreaction
Telegram
VK
Viber
WordPress
Zapier

API Availability

API Availability

Has API

Pricing Information

€ 149.90 /month
Full pricing details here: https://hijiffy.com/pricing/
Free Trial Offered?

Pricing Information

$19/month
Free plan: $0/ forever, 2 operators

Pro plan: $19/month if paid annually or $25/month if paid monthly; 4 operators included

Unlimited plan: $75/month if paid annually or $99/month if paid monthly; unlimited operators

For more information, please visit our website.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

HiJiffy

Date Founded

2017

Company Location

Portugal

Company Website

hijiffy.com

Company Facts

Organization Name

Chaport

Date Founded

2014

Company Location

USA

Company Website

www.chaport.com

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Ready-made Templates
Reporting / Analytics
Social Media Integration

Customer Communications Management

Chat / Messaging
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Template Management

Customer Service

Live Chat
Queue Management
Surveys & Feedback

Email Management

Response Management
Shared Inboxes
Signature Management
Spam Blocker

Guest Messaging

Not specified

Live Chat

Canned Responses
Third Party Integration
Website Visitor Tracking

Categories and Features

Chatbot

Human Takeover
Ready-made Templates
Reporting / Analytics

Customer Communications Management

Chat / Messaging
Multi-Channel Communications

Customer Engagement

Feedback Collection
Live Chat

Customer Service

Knowledge Base
Live Chat
Self Service Portal
Social Media Integration
Surveys & Feedback

Help Desk

Knowledge Base
Live Chat
Multi-Channel Communication
Real-time Chat
Self Service Portal

Live Chat

Canned Responses
Geo Targeting
Offline Form
Proactive Chat
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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