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What is HiJiffy?
Comprehensive Communication Solution for Hospitality
Our innovative AI-driven Chat Booking Assistant is designed to enhance customer satisfaction while boosting direct bookings. This all-in-one platform seamlessly manages all your communication channels, ensuring a streamlined experience for both staff and guests. With its user-friendly interface, it simplifies interactions and fosters improved engagement.
What is Genuyn?
Engage your visitors in a compelling way that mirrors the allure of a captivating film, by incorporating a chatbot and a Messenger web widget on your hotel’s website to foster interaction with potential guests. By recognizing who visits your site, you can create a seamless line of communication that persists even after they leave the page, turning inquiries into bookings and freeing up your staff while simultaneously increasing Direct Bookings. As soon as a guest books a room, gather insights about them, regardless of how they made the reservation, and assess their preferences and interests to build a relationship before their stay; for instance, you might send a wine tour offer to an enthusiast or complimentary gallery tickets to an art lover. Connect with your guests in real-time through popular social messaging platforms like Facebook Messenger, WhatsApp, and SMS, allowing you to promptly address their questions, resolve issues, and enhance their experience with personalized touches. It’s noteworthy that 13% of chat interactions lead to Direct Bookings, underscoring the power of tailored communication, and by fostering this relationship, you can encourage repeat visits and cultivate lasting loyalty among your guests. Ultimately, these strategies not only elevate guest satisfaction but also contribute significantly to the overall reputation and success of your hotel.
API Availability
API Availability
Pricing Information
€ 149.90 /month
Full pricing details here: https://hijiffy.com/pricing/
Free Trial Offered?
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Online Training
On-Site Training
Training Options
Documentation Hub
On-Site Training
Company Facts
Organization Name
HiJiffy
Date Founded
2017
Company Location
Portugal
Company Website
hijiffy.com
Company Facts
Organization Name
Genuyn
Date Founded
2017
Company Location
United Kingdom
Company Website
genuyn.com
Categories and Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Ready-made Templates
Reporting / Analytics
Social Media Integration
Customer Communications Management
Chat / Messaging
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Template Management
Customer Service
Live Chat
Queue Management
Surveys & Feedback
Email Management
Response Management
Shared Inboxes
Signature Management
Spam Blocker
Guest Messaging
Not specified
Live Chat
Canned Responses
Third Party Integration
Website Visitor Tracking
Categories and Features
Guest Messaging
Not specified