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What is HiLivePro?

Handling your phone calls has become exceptionally easy. For more than ten years, we have collaborated with various businesses to provide a level of service that is truly unmatched. Recognizing that every call necessitates a distinct strategy, we take pride in delivering customized solutions for each interaction. This commitment is why we emphasize the importance of meeting with you to comprehensively discuss your requirements. Our dedicated team is always available to update your schedule or address any questions you might have. The uniqueness of our service is clear, and that is why many clients have chosen to remain with us since we first began a decade ago. Our receptionists approach every call with the highest level of care and are well-equipped to manage any situation or inquiry that may arise. Present us with any issue related to phone or front office functions, and we will create a practical and cost-effective solution tailored for your organization. We provide live call answering to ensure that your clients feel as though they are conversing directly with a member of your staff, enhancing the personalized service that distinguishes us from others. With our unwavering dedication to quality, your business can flourish while we take care of all your communication requirements effortlessly. We believe that building strong relationships with our clients further enhances the success of our collaborative efforts.

What is AnswerConnect?

Our dedicated customer service professionals are at your disposal around the clock, ready to help your visitors and callers at any time. Potential customers can reach out to you anytime, day or night, as they are always available when you need them. We ensure that there is no voicemail or automated systems, providing only genuine human interaction. With this approach, you can engage with real people rather than automated voices, enhancing the customer experience. We prioritize understanding your callers by recognizing returning ones, allowing for a more customized interaction. Each call script we develop is tailored specifically to your business's unique needs, ensuring that your call flow is distinctively yours. Our service integrates effortlessly with your current systems, whether through shared screens or CRM integration, making the transition smooth. Have you ever wondered how you can deliver exemplary customer support without the expense of hiring full-time staff? This high level of service is often unattainable for many smaller enterprises. By partnering with a small business answering service, you can leverage the advantages of an in-house team without the hassles of recruitment, training, and payroll. Our agents operate remotely from various locations across the United States, ensuring they remain unaffected by local disruptions or natural disasters, providing you with consistent support regardless of circumstances. In this way, you can focus on growing your business while we take care of your customer interactions with expertise.

Media

Media

Integrations Supported

Constant Contact
FranConnect
Freshsales
Google Analytics
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Insightly
Keap
QuickBooks Online
Salesforce
ServiceMinder
Setmore
Skype
Slack
Zapier
Zendesk
Zoho CRM
improveit! 360

Integrations Supported

Constant Contact
FranConnect
Freshsales
Google Analytics
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Insightly
Keap
QuickBooks Online
Salesforce
ServiceMinder
Setmore
Skype
Slack
Zapier
Zendesk
Zoho CRM
improveit! 360

API Availability

Has API

API Availability

Has API

Pricing Information

$99 per year
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

HiLivePro

Company Location

United States

Company Website

hilivepro.com

Company Facts

Organization Name

AnswerConnect

Company Location

United States

Company Website

www.answerconnect.com

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