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What is HibbittsAutoPro?

Streamline your estimating workflow with our user-friendly “in-page” parts ordering system, designed to seamlessly connect with your wholesale account at your preferred local parts supplier. This cutting-edge system pulls in parts details, such as pricing and installation times, directly into your estimates, making the process much more efficient. If you often provide certain services, you can effortlessly create invoices by utilizing a pre-defined job template. By simply searching for the customer's vehicle and associating it with your template, you can generate invoices in just a few clicks. This all-in-one solution not only handles work orders and invoices but also tracks vehicle service history, enabling you to easily suggest new repair projects. You can quickly create work orders with integrated parts ordering, ensuring that the required products, along with their costs and your chosen markup, are included. Additionally, the system gathers installation times for parts and automatically incorporates this data into your repair estimates while you order from your local auto parts supplier, thereby boosting your operational efficiency and enhancing customer satisfaction. With this robust tool at your disposal, you can dedicate more time to providing outstanding service while optimizing your workflow for better results. The convenience of having everything in one place allows for a smoother operation, fostering long-term relationships with your clients.

What is DepotService360?

DepotService360 is an all-encompassing service management platform designed specifically for businesses handling product returns, repairs, calibration, warranty services, and customer support inquiries. This innovative solution optimizes the entire depot service workflow, enabling teams to effectively manage everything from the initial customer contact and RMA creation to receiving items, performing inspections, offering quotes, executing repairs, conducting quality assessments, shipping products, billing management, and report generation. The platform is deliberately engineered to improve service teams' visibility into every step of the repair process, ensuring that crucial information such as customer details, work orders, parts used, technician actions, invoices, and service histories are meticulously organized within a single, centralized system. Furthermore, it boasts integration features with ERP systems, allowing for effortless access to customer data, inventory information, invoicing, credit memos, and analytical reports, which collectively enhance operational efficiency. By delivering a comprehensive overview of the service cycle, DepotService360 aspires to boost customer satisfaction levels and streamline the entire service delivery process, ultimately contributing to a more productive business environment. Additionally, the platform's user-friendly interface ensures that team members can easily navigate its functionalities, further supporting effective service management.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

H&M Data Solutions

Date Founded

2016

Company Location

United States

Company Website

hibbittsautopro.com

Company Facts

Organization Name

RMB Solutions

Date Founded

2005

Company Location

United States

Company Website

rmbsolutions.net

Categories and Features

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

Categories and Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

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