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What is Hitrak?

Hitrak represents a cutting-edge transport management system (TMS) utilizing artificial intelligence, specifically tailored for freight carriers, functioning as a digital mirror of your operations by effortlessly integrating quoting, dispatching, delivering, and invoicing into a unified workflow. Originating in New Zealand, Hitrak serves businesses across New Zealand, Australia, and the Pacific, effectively eliminating reliance on spreadsheets and traditional phone dispatch methods through the use of automated, event-driven tracking, which greatly minimizes manual paperwork and mitigates potential revenue loss. Carriers benefit from extraordinary efficiencies, achieving automation in dispatch processes of up to 95%, a remarkable 90% decrease in the need to pursue proof-of-delivery, and a reduction of call-center traffic by 25–50%, all while managing upwards of 5,000 shipments each day with an outstanding uptime rate of 99.95%. The system is equipped with real-time dashboards that provide comprehensive insights into costs at the vehicle level, as well as margins and fuel usage for every trip. Hitrak's API-first architecture facilitates seamless integration with various existing telematics, payroll, fuel management, and accounting systems, promoting a smooth transition and improved operational performance. Designed by industry experts for their colleagues, it has gained the confidence of prominent New Zealand carriers, including well-known names like Big Chill and MD Freighting, which highlights its trustworthiness and efficiency in the logistics sector. Moreover, as the logistics industry continues to evolve, Hitrak remains committed to innovation and responsiveness to the needs of its users, ensuring it stays at the forefront of transport management solutions.

What is Easy2Trace?

Our dedicated and adaptable team is focused on delivering exceptional intelligent services tailored to your shipping requirements, leveraging an all-encompassing solution that includes real-time processes, live status updates, and utmost transparency throughout the entire delivery journey. To facilitate easy order management, we have designed an intuitive dispatching system that can be accessed via an extranet. Furthermore, our tracking solution is specifically engineered to integrate with your two TMS platforms, enabling the efficient centralization of shipping information. Once a pickup is completed, we promptly send out a confirmation, and if any issues arise, an alert will be generated to keep you informed. Following the confirmation of delivery, you will receive another notification, ensuring you are always in the loop. There is no requirement for expensive hardware or additional devices; as soon as the driver activates the app on their smartphone, you can track your shipment in real time through the Customer Portal. Throughout the entire journey of your goods, from loading to final arrival, you will have full access to their status, receiving updates at each critical checkpoint directly from the driver, which guarantees a smooth and well-informed shipping process. Our mission is to optimize your shipping operations by ensuring the entire experience is as seamless and transparent as possible, ultimately enhancing the efficiency of your logistics. By prioritizing communication and real-time updates, we strive to keep you connected every step of the way.

Media

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

Hitrak

Date Founded

2019

Company Location

New Zealand

Company Website

www.hitrak.com

Company Facts

Organization Name

Easy2Trace

Date Founded

2014

Company Location

Luxembourg

Company Website

www.easy2trace.com

Categories and Features

Freight

Not specified

Categories and Features

Freight

3PL
Customer Portal
International Forwarders
Local Forwarders
Shipment Tracking

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