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What is Hively?

Transform every email into an opportunity for feedback by adding 'Smileys' to your team's email signatures or by asking for feedback as needed. Hively's smileys offer a playful and inviting method for customers to express their opinions with just a click. By embedding the Hively snippet in your email signature or sending targeted feedback requests via Hively, you can easily and economically collect valuable insights. Whether you're using Outlook, Gmail, Yahoo, or systems like Zendesk, Desk, Helpscout, and Salesforce, Hively integrates effortlessly with any email client, CRM, or ticketing platform you utilize. Recognizing that measurement is key to valuing feedback, Hively provides essential tools to help you interpret customer insights, illuminating their needs and your team's performance. The Leaderboard feature helps you quickly pinpoint your top-performing team members, while benchmarks offer a view into overall success, and the advanced reporting tool allows for deep dives into specific data. Furthermore, email summaries and notifications keep you updated on all feedback received, fostering continuous improvement in your strategies. By implementing Hively, you cultivate a culture of transparent communication and ongoing development throughout your organization, ensuring that everyone is engaged and aware of the feedback loop. This approach not only enhances team dynamics but also drives better customer satisfaction and loyalty.

What is Cedara Hive?

Hive distinguishes itself as the first platform that delivers a holistic sustainability solution specifically designed for businesses operating within the marketing industry. Its sophisticated mapping engine effortlessly integrates with any data source through APIs, facilitating the automatic alignment of data sets using globally recognized emission factors and industry standards, which enables organizations to precisely calculate their carbon emissions. In addition, Hive's mapping engine evaluates all media delivery throughout the organization, aligning the essential data sets in accordance with the methodologies employed by both brands and agencies. By streamlining this process, Hive not only boosts efficiency but also ensures accuracy in measuring and mitigating carbon footprints. Clients utilizing Hive's comprehensive suite gain detailed insights into their carbon emissions, allowing them to effectively monitor emissions stemming from various business operations, such as media delivery across different channels, which enhances their decision-making capabilities. With an intuitive platform, Hive empowers companies to take a proactive stance on their sustainability initiatives. This forward-thinking approach not only aids businesses in becoming more environmentally responsible but also fosters a commitment to building a sustainable future for generations to come. As a result, companies leveraging Hive's capabilities are better positioned to navigate the evolving landscape of sustainability.

Media

Media

Integrations Supported

CodeTwo Email Signatures 365
Desktop.com
Sigsync

Integrations Supported

Facebook
Meta AI
NetSuite
QuickBooks Online
SAP Cloud Platform
Snapchat
TikTok
Xero

API Availability

API Availability

Has API

Pricing Information

$15 per month
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Hively

Company Location

United States

Company Website

teamhively.com

Company Facts

Organization Name

Cedara

Date Founded

2021

Company Location

United States

Company Website

www.cedara.io/platform

Categories and Features

Customer Satisfaction

Complaint Monitoring
Feedback Collection
Survey Management

Employee Feedback

Not specified

Employee Recognition

Leaderboards / Activity Tracking
Manager-to-Peer Recognition
Mention Management
Peer-to-Peer Recognition
Rewards Catalog
Rewards Points
Social Recognition

Categories and Features

Emissions Management

Not specified

ESG

Not specified

ESG Reporting

Not specified

Sustainability

Not specified

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