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What is Hively?
Transform every email into an opportunity for feedback by adding 'Smileys' to your team's email signatures or by asking for feedback as needed. Hively's smileys offer a playful and inviting method for customers to express their opinions with just a click. By embedding the Hively snippet in your email signature or sending targeted feedback requests via Hively, you can easily and economically collect valuable insights. Whether you're using Outlook, Gmail, Yahoo, or systems like Zendesk, Desk, Helpscout, and Salesforce, Hively integrates effortlessly with any email client, CRM, or ticketing platform you utilize. Recognizing that measurement is key to valuing feedback, Hively provides essential tools to help you interpret customer insights, illuminating their needs and your team's performance. The Leaderboard feature helps you quickly pinpoint your top-performing team members, while benchmarks offer a view into overall success, and the advanced reporting tool allows for deep dives into specific data. Furthermore, email summaries and notifications keep you updated on all feedback received, fostering continuous improvement in your strategies. By implementing Hively, you cultivate a culture of transparent communication and ongoing development throughout your organization, ensuring that everyone is engaged and aware of the feedback loop. This approach not only enhances team dynamics but also drives better customer satisfaction and loyalty.
What is Coimbee?
Coimbee, a groundbreaking platform based in the Netherlands, operates entirely in the cloud and is tailored for organizations seeking to efficiently collect, oversee, and execute enhancement ideas proposed by their employees through an intuitive workflow. Users can conveniently submit suggestions anytime from multiple devices and track their progress with features such as Kanban boards, PDCA checklists, and real-time dashboards, ensuring that valuable insights are not overlooked and that improvements are implemented in a methodical manner. To promote team collaboration, the platform includes elements like leaderboards, mood indicators, and social interaction tools that enable users to like, follow, comment, and share ideas, thereby increasing overall engagement among coworkers. Coimbee also supports structured implementation by seamlessly integrating improvements into daily workflows while offering clear progress tracking, analytics, and reporting to evaluate the effects of changes made. With a simple setup process, it fosters cultural inclusivity and encourages innovation across different teams; furthermore, its round-the-clock accessibility via both web and mobile platforms is crucial for organizations aspiring to nurture a culture dedicated to continuous enhancement. This all-encompassing strategy makes Coimbee an indispensable asset for any organization aiming to boost operational efficiency and actively involve employees in the idea generation process, which ultimately leads to a more dynamic and innovative workplace culture.
Integrations Supported
CodeTwo Email Signatures 365
Desktop.com
API Availability
Has API
API Availability
Has API
Pricing Information
$15 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Hively
Company Location
United States
Company Website
teamhively.com
Company Facts
Organization Name
Coimbee
Date Founded
2017
Company Location
Netherlands
Company Website
coimbee.com
Categories and Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Employee Recognition
Goals
Leaderboards / Activity Tracking
Manager-to-Peer Recognition
Mention Management
Nominations
Peer-to-Peer Recognition
Performance Management
Rewards Catalog
Rewards Points
Social Recognition
eCards