HubEngage Reviews

It is used to reward our employees for their work and motivate them to do better. I love the reward process very easy to use the navigation is very good for me

I really like how HubEngage is easy to navigate and redeem points. The navigation is very good for me

If I should give any dislike now it means I'm lying

HubEngage is a good solution for companies that want better employee communication and engagement. Once you get used to it, it becomes very effective and saves time.

HubEngage helps bring all internal communication into one platform, which makes work easier. Instead of using emails, chat apps, and other tools separately, everything is combined here. The platform works well for sharing company updates, running surveys, and recognizing employees. I also like that messages can reach employees on mobile, email, or web, which is very useful for remote or frontline teams.

At the beginning, the platform feels a bit complex because there are many features. New users may need time or training to understand how to use everything properly. The dashboard could also be cleaner and easier to navigate.

We run a business where most employees don’t sit at a desk, and keeping them informed was a constant struggle. HubEngage changed that completely. For the first time, frontline employees feel included in company communication.

Mobile access and multi-channel delivery make a huge difference. We no longer rely on notice boards or word-of-mouth updates.

Adoption takes a little time if employees are not used to using workplace apps.

The HubEngage AI chatbot added real value to our organization. It made internal support faster, helped employees find information easily, and reduced the amount of manual work for our HR team.

One feature of HubEngage that has been very useful for us is the AI chatbot. Before using it, employees would constantly reach out to HR or managers for simple questions like company policies, leave requests, or where to find certain documents. It wasn’t that the information didn’t exist it was just scattered across different systems, so people didn’t know where to look.

While the AI chatbot is very helpful, it sometimes struggles with very specific or complex questions that aren’t clearly documented in our internal systems.

I use Hubengage to provide positive feedback at work, solving burnout by recognizing and appreciating co-workers' un-thanked actions. It improves morale by calling attention to positive actions, especially in a fast-paced, taxing job like ABA therapy.

I use Hubengage at my workplace to provide co-workers with positive feedback. I enjoy that it allows co-workers to build one another up and recognize actions that may otherwise go un-thanked. ABA therapy is often a mentally and physically taxing job and being able to call attention to positive actions or words that occur during the workday improves morale in the workplace. I also enjoy the AI option to clean up the message due to the quick pace of work. The initial setup of Kudos was very easy, taking just 5-10 minutes.

Nothing in particular - the tool delivers what it's designed for

Our internal communication was honestly a mess before HubEngage. Emails were ignored, WhatsApp caused privacy issues, and frontline staff were always the last to know anything. After switching to HubEngage, everything became centralized and structured. Now updates actually reach everyone at the same time, and we don’t have to chase employees anymore.

The biggest win is having one place for communication, recognition, and feedback. Messages reach employees through mobile, notifications, and multiple channels, which solved our reach problem completely.

It takes some effort at the beginning to organize departments and user groups properly.

HubEngage helps manage employee communication by prioritizing urgent messages, keeping conversations organized, and reducing distractions. It also allows us to quickly send SMS notifications about urgent tasks, enhancing team responsiveness and ensuring effective communication.

I like HubEngage for its ability to send out SMS to our employees. We have over 300 employees, and the software allows us to send SMS to each of them regarding urgent situations, notifications, or reminders. This feature has been very useful because the SMS notifications are received and opened quickly, making it quite effective for urgent communications.

I would like them to make the software more updated and make it very easy for us to navigate because some features are very hard for us to carry out. The recognition features have been hard for us to set up. We've been trying to use it for some time but we're unable to do it easily. This takes our time before we set it up.

We were using too many platforms for communication, feedback, and recognition. It was confusing and inefficient. HubEngage helped us bring everything into one place, which reduced complexity and made workflows cleaner.

Having everything in one ecosystem removes confusion and saves time. Employees know exactly where to go for updates and interaction.

Because it replaces many tools, the learning curve can feel slightly steep at first.

I use HubEngage to keep employees connected in one space, boosting work efficiency through true communication. It handles announcements, newsletters, campaigns, and assists in project research without needing external tools.

I like the translator feature in HubEngage. It's very, very helpful because it allows us to translate languages instantly. We have a lot of employees from different countries and states, and with this feature, when they type in their own language, we can translate it to our understanding language instantly.

The support are helpful they respond in time no negative

It addressed a problem we hadn’t been able to solve for years connecting with our non-desk workforce effectively.

One of our biggest struggles was reaching employees who don’t sit behind a desk. Most of our frontline staff don’t use company email regularly, so they were always the last to know about updates. HubEngage helped close that gap. The mobile access and multi-channel communication made a big difference. Now we can push updates directly to their phones, and they actually see them. It also helped leadership understand what’s happening on the ground because employees can interact more easily.

Adoption wasn’t instant for everyone. Some frontline workers needed guidance during the first few weeks, especially those not used to workplace apps. We had to invest time in onboarding.

HubEngage helps recognize our team consistently every Monday and solves our problem by merging recognition and chatting into one platform, reducing disturbance from other apps.

What I like most about HubEngage is how we're able to navigate the platform, and I find the recognition features, the chatbot, and communication aspects very efficient. These features are very powerful for us and very straightforward.

I'd like to see some features being updated because some of them are, like, old version. So being able to update them to be very easy to set up would be appreciated. The setup was not straightforward because the information provided was not complete, making it fairly difficult.

The platform's intuitive interface made it easy to navigate, and I quickly found the tools I needed to enhance our operations. The benefits far outweigh the minor drawbacks, and we look forward to continuing our partnership with them, I’ve been using Hubengage for the past 2yrs+to manage our company’s social media presence. The seamless integration with our existing systems has been a game-changer, allowing us to manage projects more efficiently and improve collaboration across teams. What's even more encouraging is the positive feedback from my coworkers who also find it user-friendly. I highly recommend Hubengage to any company looking for a robust business management solution.

The collaboration features in Hubengage such as integrated messaging, helping us fine-tune our strategy, to ensure our issues are resolved promptly.

it's an excellent system which is user-friendly, and which we are using more and more in our daily practice and quality assurance monitoring.

Recognition used to be inconsistent in our company. Some employees felt invisible, which affected morale. HubEngage made recognition more visible and frequent, and that shift really improved team culture.

Peer recognition and visible appreciation helped build a more positive environment. HubEngage helped us move away from that without losing speed.

It takes time for teams to fully embrace recognition features culturally. Employees who were very used to WhatsApp needed some adjustment time.

Managers play an active role in recognition, often adding thoughtful, personalized messages—reinforcing its importance through visible, top-down support.

Employees love the freedom to choose rewards like gift cards, event tickets, and gifts—making recognition more exciting, personal, and powerful with HubEngage

Nothing at all I enjoy shopping and browsing the different items I can get

One challenge our company had was keeping both office staff and frontline employees informed. Many employees don’t sit at desks all day, so email wasn’t an effective way to reach them. HubEngage solved this by allowing communication through mobile, notifications, and other channels.

Now everyone gets updates at the same time, which has made a big difference in keeping the whole workforce aligned.

The initial setup can require some planning, especially when connecting it with other company systems.

HubEngage solves our communication issues by providing full access to employee communication, allowing us to share projects and files, and it's great for announcements and urgent newsletters.

I like the SMS and email marketing in HubEngage. The SMS feature is really useful for sending information to our employees, especially for urgent announcements.

I would like to see if there are templates for email marketing so it can be more stylish when sent to employees.

Before using the platform, many small acts of helpfulness or extra effort often went unnoticed, or they were only acknowledged in private emails. By providing a public forum for appreciation, HubEngage helps ensure that everyone’s hard work is visible across the entire organization. It also automates rewards and tracking, and it encourages people to take on other challenges or tasks to earn HubEngage points.

The platform is easy to use, and the rewards system adds a fun incentive to stay engaged. It has noticeably boosted our team morale and helped create a more collaborative, supportive environment where everyone feels genuinely valued for their efforts.

Nothing negative so far. It’s been really well received across our company.

I use HubEngage for enhanced team communication and to manage client discussions efficiently. Its translator feature, which allows seamless language translation and interaction, is particularly valuable. However, I want the translator to be more intelligent with automatic translations. The setup was straightforward.

I really like HubEngage's translator feature. It has been incredibly helpful because it allows everyone to express themselves in their own language without limitations. For instance, if an employee only knows Spanish, they can freely type in Spanish, and the translator will convert it to the language we understand.

I would like to see the translator features be more intelligent, where it can automatically translate by itself without having to click the translator feature.

HubEngage has really improved how our team communicates. Before, important updates were scattered across emails and chats, but now everything is in one place and much easier to manage.

What I like most about HubEngage is how it connects everyone in the company. From announcements to recognition, it helps employees stay informed and feel more involved.

setting up the chatbot initially required some planning to make sure it pulled the right information

A big step forward for companies trying to move away from outdated internal platforms. The ability to combine communication, feedback, and recognition in one place made a noticeable difference in how people interact internally.

We were relying on an old intranet that barely anyone used. It felt static and disconnected from how people communicate today. HubEngage gave us a much more modern alternative. The interface feels more interactive, and employees actually engage with content instead of just passively reading it.

Switching from a legacy system required internal alignment. Some stakeholders were hesitant initially, mostly because change always comes with resistance.