HubEngage Reviews

I use HubEngage for enhanced team communication and to manage client discussions efficiently. Its translator feature, which allows seamless language translation and interaction, is particularly valuable. However, I want the translator to be more intelligent with automatic translations. The setup was straightforward.

I really like HubEngage's translator feature. It has been incredibly helpful because it allows everyone to express themselves in their own language without limitations. For instance, if an employee only knows Spanish, they can freely type in Spanish, and the translator will convert it to the language we understand.

I would like to see the translator features be more intelligent, where it can automatically translate by itself without having to click the translator feature.

HubEngage has really improved how our team communicates. Before, important updates were scattered across emails and chats, but now everything is in one place and much easier to manage.

What I like most about HubEngage is how it connects everyone in the company. From announcements to recognition, it helps employees stay informed and feel more involved.

setting up the chatbot initially required some planning to make sure it pulled the right information

A big step forward for companies trying to move away from outdated internal platforms. The ability to combine communication, feedback, and recognition in one place made a noticeable difference in how people interact internally.

We were relying on an old intranet that barely anyone used. It felt static and disconnected from how people communicate today. HubEngage gave us a much more modern alternative. The interface feels more interactive, and employees actually engage with content instead of just passively reading it.

Switching from a legacy system required internal alignment. Some stakeholders were hesitant initially, mostly because change always comes with resistance.

I use HubEngage for communication, bringing employees together in one space. It solves our communication issues, enabling free and easy employee interactions, which boosts engagement and makes our business operate more effectively.

I like HubEngage's AI chatbot the most. It's very valuable because it allows both new and existing employees to get to know other employees by accessing AI questions about the company or other employees, with the AI providing the relevant details. Additionally, setting up HubEngage was very easy, as we had all the instructions we needed to set it up successfully.

I would like the AI chatbot to extend its capabilities, so it can answer questions outside the box. When they're asking about projects, it should be able to handle those questions more effectively.

HubEngage simplified our employee experience and improved engagement across the organization. It feels like a real solution, not just another app.

The biggest advantage is having everything connected in one place. The multi-channel communication ensures no one is left out. The AI chatbot reduces repetitive HR questions, and the survey insights are clear and actionable. It also integrates smoothly with our HRIS and SSO, which made rollout easier.

The biggest advantage is having everything connected in one place. The multi-channel communication ensures no one is left out. The AI chatbot reduces repetitive HR questions, and the survey insights are clear and actionable. It also integrates smoothly with our HRIS and SSO, which made rollout easier.

HubEngage transformed how we communicate internally. It solved years of chaos and gave us a platform everyone actually uses.

The multi-channel delivery ensures frontline workers without email accounts stay informed, and automated surveys let us gather feedback without chasing responses manually. It’s made communication structured, measurable, and much more reliable.

The initial setup required planning, especially customizing user groups and permissions. Some employees needed onboarding to understand the platform fully.

I use HubEngage for employee communication, enhancing interaction and engagement among employees, and aiding marketing research. HubEngage has improved communication effectiveness and reduced communication barriers. I appreciate the social hub feature but wish for more features related to projects. The setup was straightforward with helpful customer support.

I find the social hub in HubEngage very useful because it allows employees to post and interact with each other. It makes our employees very effective through true communication, which helps in marketing research by sharing ideas easily.

I would like to see more features regarding projects research.

It helped us solve a very real remote culture problem. Engagement improved in a way that traditional tools couldn’t achieve.

After shifting to remote work, we noticed employees slowly disengaging. Meetings felt transactional, and people stopped participating in company initiatives. HubEngage helped us rebuild that connection. The social feed, polls, and recognition tools created a sense of presence again. Employees started interacting more organically instead of feeling like they were just completing tasks. The ability to run quick surveys and instantly act on feedback made a big difference in morale. It felt less like a corporate tool and more like a digital workplace.

Some users initially found the interface slightly overwhelming because there are many features available. We had to do short training sessions to help employees understand how to get the most out of it. Also, notification settings needed tweaking to avoid overload.

I use HubEngage for effective communication among nurses and doctors, allowing us to discuss patient progress, treatments, and share announcements. I love the social hub feature, which boosts engagement by enabling us to share our daily routines. The setup was easy, taking less than five minutes.

What I like most about HubEngage is the social hub. It's been very, very, very valuable to us because it allows us to post our daily routine, like when treating a patient, and share our daily activities. Other employees can see and react to it, which boosts engagement. Additionally, the setup was very straightforward and easy, taking us no more than five minutes. It was very fast and reliable.

No dislike about HubEngage, very straightforward and easy

smoothly communication goes well with HubEngage. It really helps when I'm communicating with my team members, making the service operate smoothly. Managing content becomes straightforward after the initial setup.

I really like HubEngage's recognition features. They are especially valuable because they allow us to recognize our employees of the month or of the week, which is important for us.

I would like the customer support to come in different languages.

Keeping culture intact while scaling fast. HubEngage gave us a central place to keep people connected and recognized without adding headcount to manage it.

Modular approach is a real advantage you're not paying for things you don't use yet. The employee social features helped build culture during a period of rapid remote hiring. Sentiment analysis on surveys has surfaced things we genuinely wouldn't have caught otherwise.

The mobile app UI could use a refresh in a few spots it looks fine but some navigation flows feel slightly clunky compared to consumer apps employees are used to. Not a dealbreaker but worth mentioning.

I use HubEngage to enhance communication among employees, making them feel closer and improving efficiency. I appreciate the email marketing and SMS features for announcements and newsletters. However, I would like more templates for a fun and branded experience. Setup was easy

I like HubEngage's email marketing and SMS features. They are very valuable for us, especially for announcements and urgent communications to employees.

I would like to see more templates regarding the email marketing. I would like to see templates to be added so that it can be more fun and also more branded.

Communicate effectively with people who speak different languages. It has been very valuable because it enables us to translate languages we don't understand. The setup process for HubEngage was also very straightforward, and they provided clear guidance, making it easy for us to get started.

I like how HubEngage goes smoothly, especially when you don't over engage. It's very easy to use, and it really helps with seamless communication. If I need to send information to my teams, it's great because the message reaches them immediately. Overall, I enjoy working with HubEngage because of its smooth operation.

i dislike nothing about HubEngage, its smooth operation.

Overall, the HubEngage chatbot has been a useful addition to the platform. It improved how employees access information and helped reduce the workload for HR, while still keeping support easily accessible when needed.

The biggest benefit is the speed and convenience. Employees get answers quickly, and HR spends less time responding to repetitive questions.

Sometimes the chatbot needs very clear questions to provide the best answers. If a question is too broad or unclear, it may direct the user to another resource instead of giving a complete response.

Since implementing HubEngage, we’ve seen noticeable improvements in communication and engagement across our company. Employees feel more informed about what’s happening in the business, and leadership has better visibility into team feedback.

Communication is faster and more consistent, which is important when managing design projects across different regions. HR also spends less time manually managing surveys or sending updates.

What we like most is that it combines several functions into one platform. Communication, surveys, recognition, messaging, and company updates are all connected, so we don’t have to switch between different systems anymore.

The platform offers a lot of features, which is great once everything is set up, but it can take some time to fully understand all the capabilities at the beginning.

I truly appreciate HubEngage for enabling seamless communication and fostering better connections among employees. It has significantly enhanced our team’s ability to stay connected and share announcements and newsletters effectively. I love that we can use it not only for communication but also for conducting our research projects. This multifunctionality is a game-changer because it eliminates the need to switch to other platforms like Chargebee for different tasks. Discovering HubEngage's utility for project research within the same platform we use for communication has been very impressive and incredibly convenient. It offers a comprehensive solution without the need to explore other tools, making it an integral part of our workflow.

I find HubEngage enhances team communication and collaboration, allowing us to know each other better and manage announcements efficiently. It also supports our research projects, eliminating the need for external tools.

As at now the software is going smoothly. This multifunctionality is a game-changer

The social features for sharing updates, achievements, and discussions as it helps build community and strengthens team bonds. These features not only make internal communication smoother but also more interactive and personalized, fostering a more cohesive and motivated workforce.

I appreciate how HubEngage serves as a centralized platform for announcements, updates, and targeted messaging across multiple channels such as mobile apps, internet, email, and push notifications. This ensures that our employees stay connected no matter where they are.

I find that while HubEngage is intended to improve productivity and communication, there could be enhancements to make it more effective. In particular, I believe the platform should offer more meaningful features related to professionalism to better support employee engagement, communication, and recognition.

HubEngage improves team communication, facilitates announcements, newsletters, and celebrates wins. It helps employees connect and understand each other better with effective translation features, enhancing communication despite language barriers.

I love how HubEngage enables employees to connect with each other and have meaningful conversations, improving their mutual understanding and collaboration. The ability to celebrate small wins and make announcements through newsletter campaigns is invaluable for our communication strategy.

I find that sometimes when using the translator in HubEngage, there is a delay before it translates the text but since last month now is going well and fast

It addressed a problem we hadn’t been able to solve for years connecting with our non-desk workforce effectively. Most of our frontline staff don’t use company email regularly, so they were always the last to know about updates.

The mobile access and multi-channel communication made a big difference. Now we can push updates directly to their phones, and they actually see them. It also helped leadership understand what’s happening on the ground because employees can interact more easily.

Adoption wasn’t instant for everyone. Some frontline workers needed guidance during the first few weeks, especially those not used to workplace apps. We had to invest time in onboarding.

I use HubEngage for team communication, sharing announcements, newsletters, and celebrating employee achievements within a single platform, which significantly boosts team efficiency and collaboration. I appreciate its recognition features, making employee appreciation easy and digital. However, I suggested better support for multiple languages in customer service. The setup was straightforward with detailed tutorials.

I really like the recognition features of HubEngage. They make it easy for us to recognize our employees digitally and effortlessly. Everything has become easier with HubEngage, allowing us to celebrate our employee of the week or month effectively.

I would like the customer support to have multiple languages. This way, every user, regardless of their location or language, could communicate with customer support efficiently.