HubEngage Reviews

I use HubEngage for communication, bringing employees together in one space. It solves our communication issues, enabling free and easy employee interactions, which boosts engagement and makes our business operate more effectively.

I like HubEngage's AI chatbot the most. It's very valuable because it allows both new and existing employees to get to know other employees by accessing AI questions about the company or other employees, with the AI providing the relevant details. Additionally, setting up HubEngage was very easy, as we had all the instructions we needed to set it up successfully.

I would like the AI chatbot to extend its capabilities, so it can answer questions outside the box. When they're asking about projects, it should be able to handle those questions more effectively.

HubEngage simplified our employee experience and improved engagement across the organization. It feels like a real solution, not just another app.

The biggest advantage is having everything connected in one place. The multi-channel communication ensures no one is left out. The AI chatbot reduces repetitive HR questions, and the survey insights are clear and actionable. It also integrates smoothly with our HRIS and SSO, which made rollout easier.

The biggest advantage is having everything connected in one place. The multi-channel communication ensures no one is left out. The AI chatbot reduces repetitive HR questions, and the survey insights are clear and actionable. It also integrates smoothly with our HRIS and SSO, which made rollout easier.

HubEngage transformed how we communicate internally. It solved years of chaos and gave us a platform everyone actually uses.

The multi-channel delivery ensures frontline workers without email accounts stay informed, and automated surveys let us gather feedback without chasing responses manually. It’s made communication structured, measurable, and much more reliable.

The initial setup required planning, especially customizing user groups and permissions. Some employees needed onboarding to understand the platform fully.

I use HubEngage for employee communication, enhancing interaction and engagement among employees, and aiding marketing research. HubEngage has improved communication effectiveness and reduced communication barriers. I appreciate the social hub feature but wish for more features related to projects. The setup was straightforward with helpful customer support.

I find the social hub in HubEngage very useful because it allows employees to post and interact with each other. It makes our employees very effective through true communication, which helps in marketing research by sharing ideas easily.

I would like to see more features regarding projects research.

It helped us solve a very real remote culture problem. Engagement improved in a way that traditional tools couldn’t achieve.

After shifting to remote work, we noticed employees slowly disengaging. Meetings felt transactional, and people stopped participating in company initiatives. HubEngage helped us rebuild that connection. The social feed, polls, and recognition tools created a sense of presence again. Employees started interacting more organically instead of feeling like they were just completing tasks. The ability to run quick surveys and instantly act on feedback made a big difference in morale. It felt less like a corporate tool and more like a digital workplace.

Some users initially found the interface slightly overwhelming because there are many features available. We had to do short training sessions to help employees understand how to get the most out of it. Also, notification settings needed tweaking to avoid overload.

I use HubEngage for effective communication among nurses and doctors, allowing us to discuss patient progress, treatments, and share announcements. I love the social hub feature, which boosts engagement by enabling us to share our daily routines. The setup was easy, taking less than five minutes.

What I like most about HubEngage is the social hub. It's been very, very, very valuable to us because it allows us to post our daily routine, like when treating a patient, and share our daily activities. Other employees can see and react to it, which boosts engagement. Additionally, the setup was very straightforward and easy, taking us no more than five minutes. It was very fast and reliable.

No dislike about HubEngage, very straightforward and easy

smoothly communication goes well with HubEngage. It really helps when I'm communicating with my team members, making the service operate smoothly. Managing content becomes straightforward after the initial setup.

I really like HubEngage's recognition features. They are especially valuable because they allow us to recognize our employees of the month or of the week, which is important for us.

I would like the customer support to come in different languages.

I use HubEngage to enhance communication among employees, making them feel closer and improving efficiency. I appreciate the email marketing and SMS features for announcements and newsletters. However, I would like more templates for a fun and branded experience. Setup was easy

I like HubEngage's email marketing and SMS features. They are very valuable for us, especially for announcements and urgent communications to employees.

I would like to see more templates regarding the email marketing. I would like to see templates to be added so that it can be more fun and also more branded.

Communicate effectively with people who speak different languages. It has been very valuable because it enables us to translate languages we don't understand. The setup process for HubEngage was also very straightforward, and they provided clear guidance, making it easy for us to get started.

I like how HubEngage goes smoothly, especially when you don't over engage. It's very easy to use, and it really helps with seamless communication. If I need to send information to my teams, it's great because the message reaches them immediately. Overall, I enjoy working with HubEngage because of its smooth operation.

i dislike nothing about HubEngage, its smooth operation.

Overall, the HubEngage chatbot has been a useful addition to the platform. It improved how employees access information and helped reduce the workload for HR, while still keeping support easily accessible when needed.

The biggest benefit is the speed and convenience. Employees get answers quickly, and HR spends less time responding to repetitive questions.

Sometimes the chatbot needs very clear questions to provide the best answers. If a question is too broad or unclear, it may direct the user to another resource instead of giving a complete response.

Since implementing HubEngage, we’ve seen noticeable improvements in communication and engagement across our company. Employees feel more informed about what’s happening in the business, and leadership has better visibility into team feedback.

Communication is faster and more consistent, which is important when managing design projects across different regions. HR also spends less time manually managing surveys or sending updates.

What we like most is that it combines several functions into one platform. Communication, surveys, recognition, messaging, and company updates are all connected, so we don’t have to switch between different systems anymore.

The platform offers a lot of features, which is great once everything is set up, but it can take some time to fully understand all the capabilities at the beginning.

I truly appreciate HubEngage for enabling seamless communication and fostering better connections among employees. It has significantly enhanced our team’s ability to stay connected and share announcements and newsletters effectively. I love that we can use it not only for communication but also for conducting our research projects. This multifunctionality is a game-changer because it eliminates the need to switch to other platforms like Chargebee for different tasks. Discovering HubEngage's utility for project research within the same platform we use for communication has been very impressive and incredibly convenient. It offers a comprehensive solution without the need to explore other tools, making it an integral part of our workflow.

I find HubEngage enhances team communication and collaboration, allowing us to know each other better and manage announcements efficiently. It also supports our research projects, eliminating the need for external tools.

As at now the software is going smoothly. This multifunctionality is a game-changer

The social features for sharing updates, achievements, and discussions as it helps build community and strengthens team bonds. These features not only make internal communication smoother but also more interactive and personalized, fostering a more cohesive and motivated workforce.

I appreciate how HubEngage serves as a centralized platform for announcements, updates, and targeted messaging across multiple channels such as mobile apps, internet, email, and push notifications. This ensures that our employees stay connected no matter where they are.

I find that while HubEngage is intended to improve productivity and communication, there could be enhancements to make it more effective. In particular, I believe the platform should offer more meaningful features related to professionalism to better support employee engagement, communication, and recognition.

HubEngage improves team communication, facilitates announcements, newsletters, and celebrates wins. It helps employees connect and understand each other better with effective translation features, enhancing communication despite language barriers.

I love how HubEngage enables employees to connect with each other and have meaningful conversations, improving their mutual understanding and collaboration. The ability to celebrate small wins and make announcements through newsletter campaigns is invaluable for our communication strategy.

I find that sometimes when using the translator in HubEngage, there is a delay before it translates the text but since last month now is going well and fast

It addressed a problem we hadn’t been able to solve for years connecting with our non-desk workforce effectively. Most of our frontline staff don’t use company email regularly, so they were always the last to know about updates.

The mobile access and multi-channel communication made a big difference. Now we can push updates directly to their phones, and they actually see them. It also helped leadership understand what’s happening on the ground because employees can interact more easily.

Adoption wasn’t instant for everyone. Some frontline workers needed guidance during the first few weeks, especially those not used to workplace apps. We had to invest time in onboarding.

I use HubEngage for team communication, sharing announcements, newsletters, and celebrating employee achievements within a single platform, which significantly boosts team efficiency and collaboration. I appreciate its recognition features, making employee appreciation easy and digital. However, I suggested better support for multiple languages in customer service. The setup was straightforward with detailed tutorials.

I really like the recognition features of HubEngage. They make it easy for us to recognize our employees digitally and effortlessly. Everything has become easier with HubEngage, allowing us to celebrate our employee of the week or month effectively.

I would like the customer support to have multiple languages. This way, every user, regardless of their location or language, could communicate with customer support efficiently.

Working in a fire safety design consultancy like Design Fire Consultants, clarity in internal communication is extremely important, especially when contributing to large and technically complex projects. Since introducing HubEngage, we’ve seen a noticeable improvement in how information is shared across the team. It has helped create a more organised way to distribute updates without relying on fragmented communication.

What stands out most is the structure it brings to communication without making things overly complicated. It allows important information to be shared in a controlled and consistent way, which is essential in a consultancy that values precision. The onboarding experience was also positive. We worked with a member of their customer success team who took time to understand how a design-led consultancy operates, and that made the implementation feel more tailored rather than generic.

There is some initial effort required to organise the platform properly, particularly if your internal communication has historically been less centralised. Also, for teams that spend time moving between project work and site engagement, the mobile experience could be slightly more refined.

Before HubEngage, collecting employee feedback was slow and honestly frustrating. Surveys took forever, and results were hard to analyze. Now feedback is easier to collect and actually usable. We can identify issues faster and act on them.

Automated feedback tools and real-time insights helped us stop guessing what employees feel. After switching to HubEngage, everything became centralized and structured.

You need a clear rollout strategy to fully benefit from feedback features.

What I like most about HubEngage is the recognition features. The platform allows us to recognize our employees digitally, which was previously done manually. It's straightforward to set up HubEngage because they provide clear instructions and tutorials. I enjoy working with HubEngage because of its smooth operation.

What I like most about HubEngage is the recognition features. The platform allows us to recognize our employees digitally

Everything is fine for us, It's straightforward to set up HubEngage

As a fire safety consultancy working across the UK and Ireland, clear communication is critical for us, especially when dealing with evolving legislation and compliance guidance. Since introducing HubEngage, we’ve had a more structured way to manage internal updates. It has helped us move away from scattered email chains and given us a more reliable space to share important information across teams.

What stands out most is how it supports structured communication in a compliance-driven environment. It allows us to distribute legislative updates and internal guidance in a more controlled way, which is very important in our industry. The onboarding support also made a difference. We worked with Daniel from their customer success team, and he helped us organise the platform in a way that matched how a consultancy like C S Todd & Associates operates. That made adoption much smoother.

There is some initial effort required to structure the platform properly, especially if you are moving from traditional communication methods. Also, for consultants who spend a lot of time on-site, the mobile experience could be slightly more refined.