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What is Hively?

Transform every email into an opportunity for feedback by adding 'Smileys' to your team's email signatures or by asking for feedback as needed. Hively's smileys offer a playful and inviting method for customers to express their opinions with just a click. By embedding the Hively snippet in your email signature or sending targeted feedback requests via Hively, you can easily and economically collect valuable insights. Whether you're using Outlook, Gmail, Yahoo, or systems like Zendesk, Desk, Helpscout, and Salesforce, Hively integrates effortlessly with any email client, CRM, or ticketing platform you utilize. Recognizing that measurement is key to valuing feedback, Hively provides essential tools to help you interpret customer insights, illuminating their needs and your team's performance. The Leaderboard feature helps you quickly pinpoint your top-performing team members, while benchmarks offer a view into overall success, and the advanced reporting tool allows for deep dives into specific data. Furthermore, email summaries and notifications keep you updated on all feedback received, fostering continuous improvement in your strategies. By implementing Hively, you cultivate a culture of transparent communication and ongoing development throughout your organization, ensuring that everyone is engaged and aware of the feedback loop. This approach not only enhances team dynamics but also drives better customer satisfaction and loyalty.

What is GPT Guard?

Utilize your data for AI and data analytics in a manner that prioritizes security and adheres to privacy regulations. Generate various text formats, including customer correspondence and meeting summaries, while ensuring confidentiality. Conduct analyses on sensitive information, like employee feedback and customer surveys, without transmitting personal data to external models. This approach allows you to obtain valuable insights and enhance your efficiency, all while alleviating some of your workload. Furthermore, by maintaining strict data privacy, you can foster trust with your clients and employees.

Media

Media

Integrations Supported

CodeTwo Email Signatures 365
Desktop.com
Sigsync

Integrations Supported

ChatGPT

API Availability

API Availability

Pricing Information

$15 per month
Free Version

Pricing Information

$8 per user per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Hively

Company Location

United States

Company Website

teamhively.com

Company Facts

Organization Name

Protecto

Date Founded

2021

Company Location

United States

Company Website

www.gptguard.ai/

Categories and Features

Customer Satisfaction

Complaint Monitoring
Feedback Collection
Survey Management

Employee Feedback

Not specified

Employee Recognition

Leaderboards / Activity Tracking
Manager-to-Peer Recognition
Mention Management
Peer-to-Peer Recognition
Rewards Catalog
Rewards Points
Social Recognition

Categories and Features

AI Security

Not specified

Employee Feedback

Not specified

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