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Ratings and Reviews 0 Ratings
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What is Honeywell Smart Energy?
Honeywell is at the forefront of transforming the energy sector by innovating the future energy grid. Our pioneering IoT solutions and all-encompassing system offerings are revolutionizing utility business models through deeper insights, enhanced optimization, greater reliability, and elevated safety protocols. By merging our expertise in smart metering with next-generation grid technologies and edge-to-cloud functionalities, we are addressing the changing needs of today's world. This strategy sets a foundation for digital demand, intelligent utilities, and sophisticated smart cities. Our advancements enable utility providers to strike a better balance between resource management, grid resilience, operational efficiency, and customer satisfaction. The time to innovate your gas operations is now. Honeywell is redefining gas flow management by introducing heightened flexibility, reliability, efficiency, and safety improvements. Unlock the full potential of your data to boost your operational effectiveness with our advanced connected IoT technologies. You can learn how to oversee your assets from a distance while collecting and interpreting critical data to propel your business ahead successfully. By adopting these innovations, you position your operations to excel within an increasingly intricate energy landscape, ensuring long-term success and sustainability for your enterprise.
What is Bidgely?
A significant reduction of 50% in calls concerning high bills has been observed, alongside a rise in customer satisfaction. Businesses can effectively anticipate and mitigate the need for customer support by proactively identifying potential issues. By sending timely, clear, and actionable notifications, they can engage customers before concerns arise, thereby reducing the volume of incoming inquiries. Moreover, a customized explanation for higher-than-usual bills can help customers adjust to fluctuations in their energy consumption. Informing clients about forthcoming seasonal changes and sharing energy-saving tips can further elevate their overall experience. Leveraging technology, integration with smart voice assistants such as Google Home and Amazon Echo offers personalized insights, allowing customers to inquire about billing, outages, appliance usage, projected costs, and available utility programs. On the other hand, customer service representatives often encounter difficulties when addressing billing issues, which can result in costly escalations and unneeded service calls. To combat this, the Bidgely Bill Analyzer, an AI-enhanced resource for customer service agents, provides comprehensive insights into individual customer appliance usage, boosting both service efficiency and effectiveness. This forward-thinking strategy not only enhances the quality of customer interactions but also empowers agents to resolve issues more rapidly, ensuring a smoother overall service experience for clients. Ultimately, the combination of proactive communication and advanced analytical tools fosters a more satisfied customer base while optimizing service operations.
Integrations Supported
Honeywell Connexo
Itron Enterprise Meter Data Management
Integrations Supported
Honeywell Connexo
Itron Enterprise Meter Data Management
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Honeywell
Company Location
United States
Company Website
www.smartenergy.honeywell.com
Company Facts
Organization Name
BIDGELY
Company Location
United States
Company Website
www.bidgely.com
Categories and Features
Energy Management
Benchmarking
Bill Audit
Bill Database
Bill Importing
Budgeting & Forecasting
Compliance Management
Contract Management
Cost / Use Reporting
Emissions Monitoring
Energy Price Analysis
Facility Scheduling
Greenhouse Gas Tracking
Load Control
Load Forecasting
Meter Tracking
Risk Management
Weather Normalization
Utility Management Systems
Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management
Categories and Features
Utility Management Systems
Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management