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Ratings and Reviews 49 Ratings
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What is Hopps?
Envision a marketing center akin to the Genius Bar, dedicated to developing a marketing strategy that seamlessly fits your business objectives. Our experienced experts boast a solid history of aiding numerous successful enterprises, including emerging startups, and are prepared to deliver the customized guidance you need. We tackle essential questions such as the most effective ways to promote products to enterprise customers, the best marketing structures for smaller businesses, and strategies for identifying and testing prospective target personas. A comprehensive channel strategy requires selecting the right type of channel, defining the level of distribution desired, crafting the channel structure, and managing it effectively over time. Boost your online presence by discovering techniques to engage your audience more effectively and economically; this involves refining your paid advertising techniques, enhancing your campaigns, and perfecting your retargeting strategies. You can take advantage of your first session at no charge; our belief in our team's expertise means that a credit card is not necessary. Discover for yourself why we are the preferred option for those in search of marketing guidance, and witness the significant influence our services can have on your business's growth. With our assistance, you will be well-prepared to tackle the intricacies of contemporary marketing with confidence and clarity. Additionally, our commitment to your success ensures that you receive ongoing support as you implement your marketing strategies.
What is HelpWire?
HelpWire is an intuitive remote desktop service designed to provide fast IT support to both residential and commercial clients. It offers immediate assistance for devices running Windows, macOS, and Linux, as well as enabling unattended access to Windows and macOS systems, allowing technicians to swiftly connect to client machines and address problems without the need for expensive in-person visits.
This service is specifically geared toward independent contractors, small to medium-sized IT support teams, managed service providers (MSPs), and help desks, ensuring that remote client assistance is efficient and effective.
Key features of HelpWire include:
- Rapid initiation of sessions through a simple URL
- Both on-demand and unattended remote access capabilities
- Comprehensive support for Windows, macOS, and Linux operating systems
- Robust security measures featuring TLS/SSL and AES-256 encryption
- The ability to invite team members for collaborative support
- Support for viewing multiple monitors simultaneously
- Quick and efficient file transfer options
- Integrated multi-user chat for enhanced communication
- A client directory for easy management of client information
With these features, HelpWire stands out as an essential tool for IT professionals looking to streamline their support processes.
Integrations Supported
Facebook Ads
Google Ads
Google Analytics
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Instagram
LinkedIn
Mailchimp
Marketo
Integrations Supported
Facebook Ads
Google Ads
Google Analytics
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Instagram
LinkedIn
Mailchimp
Marketo
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$0
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Hopps
Date Founded
2020
Company Location
United States
Company Website
www.hopps.io
Company Facts
Organization Name
Electronic Team, Inc.
Date Founded
2001
Company Location
United States
Company Website
www.helpwire.app/
Categories and Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Categories and Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback