Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 2 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • TablesReady Reviews & Ratings
    85 Ratings
    Company Website
  • Silverware Reviews & Ratings
    11 Ratings
    Company Website
  • Rezku Point of Sale Reviews & Ratings
    65 Ratings
    Company Website
  • rezStream Cloud PMS Reviews & Ratings
    126 Ratings
    Company Website
  • Lodgify Reviews & Ratings
    5,030 Ratings
    Company Website
  • BrewPOS Reviews & Ratings
    8 Ratings
    Company Website
  • VisitUs Reception Reviews & Ratings
    82 Ratings
    Company Website
  • Smoobu Reviews & Ratings
    207 Ratings
    Company Website
  • WaitWell Reviews & Ratings
    188 Ratings
    Company Website
  • Retreat Guru Reviews & Ratings
    133 Ratings
    Company Website

What is HostConcepts?

HostConcepts® provides an all-encompassing solution for the efficient management of restaurant tables and waitlists. This platform enables users to effectively handle their waitlists, track reservations, and improve the organization of tables and servers with ease. Keep in touch with your guests through unlimited text messaging features, ensuring they feel connected at all times. By integrating a JTECH Guest Paging system, businesses can engage with patrons based on their individual preferences. HostConcepts allows you to streamline your front-of-house operations while guaranteeing an outstanding guest experience, giving you the freedom to select features that meet your specific business needs. You can also send out reservation reminders to guests a day in advance and alert them via text when their table is ready. Furthermore, adding a TAP-AHEAD™ link to your website or mobile app simplifies the process for guests to join your waitlist whenever it suits them. This solution is not limited to restaurants; it is also suitable for pharmacies, salons, and a variety of other establishments that could benefit from automating their waitlist management, ultimately boosting efficiency across the board. By implementing HostConcepts, you will not only streamline your operations but also significantly enhance customer satisfaction in any client-focused setting. The flexibility and convenience offered by this platform make it a valuable asset for any service-driven business.

What is Eat App?

Our platform is equipped with a wide array of features, enabling you to focus more on crafting outstanding guest experiences while your restaurant operates seamlessly in the background. With our table management system, your staff will be empowered to meet their objectives efficiently. They will have the capability to maximize their seating capacity, effectively manage guest flow, and save precious time that would otherwise be spent juggling various tasks. You can gain insights into your restaurant's operations through advanced tools such as timelines, grids, floor plans, and lists, each specifically designed to enhance your operational efficiency. These tools help you avoid common pitfalls like double bookings, overflow situations, and kitchen capacity issues, ensuring that every service runs without a hitch. Maintaining optimal capacity has become standard practice, as our volume capping and pacing features allow you to effortlessly manage guest seating. Additionally, intelligent in-app recommendations will assist you in optimizing seating arrangements, while Eat App evaluates your availability to automatically fill your restaurant, ensuring that you maximize your revenue potential. In doing so, the platform not only streamlines operations but also enhances the overall dining experience for your guests.

Media

Media

Integrations Supported

Aloha Cloud by NCR Voyix
Avaya Aura
Checkout.com
Genesys Cloud CX
Heartland Restaurant
Heartland Retail
Maitre'D POS
NorthStar
Oracle MICROS POS
PAR POS
POSitouch
Painapo
Squirrel POS
Stripe

Integrations Supported

Aloha Cloud by NCR Voyix
Avaya Aura
Checkout.com
Genesys Cloud CX
Heartland Restaurant
Heartland Retail
Maitre'D POS
NorthStar
Oracle MICROS POS
PAR POS
POSitouch
Painapo
Squirrel POS
Stripe

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$0/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

JTECH

Company Location

United States

Company Website

www.jtech.com

Company Facts

Organization Name

Eat App

Date Founded

2015

Company Location

United Arab Emirates

Company Website

restaurant.eatapp.co

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Popular Alternatives

Crunchtime Host Reviews & Ratings

Crunchtime Host

QSR Automations

Popular Alternatives

TablesReady Reviews & Ratings

TablesReady

Table's Ready, LLC