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What is Hostie?

Hostie is a cutting-edge platform that utilizes artificial intelligence to improve communication between restaurants and their guests, acting as a virtual concierge that handles every call, text, and message in the distinctive tone of the venue. This innovative solution reduces the likelihood of missed reservations, boosts potential income, and enhances operational efficiency by automatically managing incoming communications, such as phone calls, texts, and emails, through human-like conversational AI. Furthermore, it provides real-time insights into customer interactions and retains transcripts, all while safeguarding guest history and data under the restaurant's management to guarantee a uniform service experience. Hostie integrates effortlessly with prominent reservation systems and POS platforms, streamlining the handling of reservations, adjustments, event inquiries, and cross-channel messaging, in addition to supporting multilingual communication in over 20 languages to cater to a varied clientele without language barriers. Crafted by professionals with experience in the restaurant sector, Hostie not only frees staff from mundane communication tasks but also focuses on delivering a seamless and enjoyable guest experience, ultimately driving greater customer satisfaction and loyalty. As the hospitality industry continues to evolve, solutions like Hostie play a crucial role in ensuring that establishments effectively meet the needs of their patrons in an increasingly competitive market.

What is Chope?

Chope bridges the gap between diners and restaurants by leveraging technology to strengthen connections and boost operational effectiveness. We recognize that each restaurant has its own set of needs, which is why we customize our services to align perfectly with your requirements. Our vast network across Asia allows us to maintain clear communication and provide ongoing support to address any challenges you might face. Our solutions are designed to help reduce wait times, optimize data management for your restaurant, and enhance your phone communication systems. By presenting a wide array of options in management, marketing, and operations, we enable restaurants to significantly elevate their productivity. Acknowledging the negative impact of no-shows, we employ reminder systems and mandate deposits to secure reservations effectively. Our diverse toolkit fosters connections and facilitates memorable experiences for your guests. Diners can easily make reservations with immediate confirmations, while you can manage bookings seamlessly, even during off-peak times. Moreover, our CRM functionalities allow you to foresee diners' preferences before they even ask for assistance, thus enriching their dining experience. Our mission is to revolutionize how you engage with your patrons while ensuring that your operations run smoothly and efficiently. In doing so, we aim to not only enhance customer satisfaction but also drive repeat visits to your establishment.

Media

Media

Integrations Supported

Google Cloud Platform
Google Maps
Instagram
Olo
OpenTable
Perfect Venue
Resy OS
Revel Systems
SevenRooms
Square POS
Tock
Tripadvisor
Yelp

Integrations Supported

Google Cloud Platform
Google Maps
Instagram
Olo
OpenTable
Perfect Venue
Resy OS
Revel Systems
SevenRooms
Square POS
Tock
Tripadvisor
Yelp

API Availability

Has API

API Availability

Has API

Pricing Information

$199 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Hostie

Date Founded

2024

Company Location

United States

Company Website

hostie.ai/

Company Facts

Organization Name

Chope

Date Founded

2011

Company Location

Singapore

Company Website

restaurants.chope.co/singapore/

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Categories and Features

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

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