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What is Hostie?

Hostie is a cutting-edge platform that utilizes artificial intelligence to improve communication between restaurants and their guests, acting as a virtual concierge that handles every call, text, and message in the distinctive tone of the venue. This innovative solution reduces the likelihood of missed reservations, boosts potential income, and enhances operational efficiency by automatically managing incoming communications, such as phone calls, texts, and emails, through human-like conversational AI. Furthermore, it provides real-time insights into customer interactions and retains transcripts, all while safeguarding guest history and data under the restaurant's management to guarantee a uniform service experience. Hostie integrates effortlessly with prominent reservation systems and POS platforms, streamlining the handling of reservations, adjustments, event inquiries, and cross-channel messaging, in addition to supporting multilingual communication in over 20 languages to cater to a varied clientele without language barriers. Crafted by professionals with experience in the restaurant sector, Hostie not only frees staff from mundane communication tasks but also focuses on delivering a seamless and enjoyable guest experience, ultimately driving greater customer satisfaction and loyalty. As the hospitality industry continues to evolve, solutions like Hostie play a crucial role in ensuring that establishments effectively meet the needs of their patrons in an increasingly competitive market.

What is GuestServe?

Just like GuestServe simplifies the reservation process with its intuitive software, TouchBase Mail provides a user-friendly email marketing platform that helps clients connect with their audience effectively. This platform facilitates easy communication by allowing bulk messaging to both your reservation database and mailing list, all from a single, accessible admin dashboard that consolidates your analytics and reservations. Additionally, Merlin Metrics acts as a valuable analytical tool, enabling you to assess the effectiveness of your marketing strategies, especially if you're focused on tracking your return on investment. If you lack a website or require a temporary solution, Website-To-Go offers an easy-to-use website builder that can directly pull information from your GuestServe account. In the current digital landscape, having a mobile-optimized website is essential, as overlooking this element can result in lost opportunities; Mobile-To-Go is designed to improve visitor experiences significantly. Moreover, we take pride in providing secure and encrypted credit card processing, complemented by comprehensive merchant reporting to guarantee the safety and efficiency of your transactions. With these innovative tools at your fingertips, the management of your business's online presence has never been simpler or more effective. Embracing these solutions will empower you to reach and engage your audience more effectively than ever before.

Media

Media

Integrations Supported

Google Maps
Instagram
Olo
OpenTable
Perfect Venue
Resy OS
SevenRooms
Square POS
Tock
Yelp

Integrations Supported

API Availability

API Availability

Pricing Information

$199 per month
Free Trial Offered?

Pricing Information

$9.95 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Hostie

Date Founded

2024

Company Location

United States

Company Website

hostie.ai/

Company Facts

Organization Name

GuestServe

Company Location

United States

Company Website

www.guestserve.com

Categories and Features

Categories and Features

Reservations

Booking Notes
Customer Support
Group Reservations
Guest Management
Rate Management
Room Booking Management

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