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What is Hotel Speaker?

Hotel Speaker is an all-encompassing review management platform that combines advanced artificial intelligence with human insight, allowing hotel administrators to swiftly and effectively respond to guest feedback from various sources while ensuring consistency and authentic engagement. By leveraging cutting-edge natural language processing technology and employing talented native writers fluent in several languages, Hotel Speaker delivers bespoke responses that capture the unique essence of each hotel. This platform's dedication to "Extreme Personalization" ensures that every reply aligns with the brand's standards and reflects its distinctive voice. Moreover, the crafted responses not only bolster reputation management but also serve as a significant marketing tool, showcasing the property's unique offerings at a crucial decision-making moment for potential guests. The system enhances the review management process by scanning numerous review websites, creating customized responses, and automating the publication of replies after receiving approval, while still allowing managers to exercise editorial control and track performance metrics via an intuitive dashboard. With its quick response capabilities and multilingual support, Hotel Speaker strengthens guest relationships and protects the brand's identity, ultimately driving more bookings and fostering customer loyalty. This cutting-edge solution is indispensable for any hotel striving to succeed in an increasingly competitive landscape, ensuring that no guest feedback goes unnoticed and every interaction is meaningful.

What is AvisNova?

AvisNova enables local businesses to boost their collection of genuine Google reviews while facilitating near-instant responses, utilizing AI to preserve their distinct voice. After a customer visit, review requests are promptly dispatched via WhatsApp and SMS, and replies are generated in the same language as the original feedback. Their protective measures against fake reviews actively shield your profile and help in reporting any policy breaches. The pricing is clear and straightforward, commencing at AED 199 per month, and includes a free tier that requires no credit card for initial access. Operating within ethical boundaries, AvisNova does not create fake reviews and ensures that negative feedback is not hidden from view. Key features encompass an increase in Google reviews, AI-powered multilingual responses, review requests through WhatsApp and SMS, monitoring and reporting of fraudulent reviews, weekly Google Business posts, the capacity to uphold a personalized brand voice, and adherence to GDPR and UAE PDPL regulations, all securely processed through Stripe. Presently, services are available in both English and French, with dedicated customer support via email for any questions or assistance. Furthermore, AvisNova is dedicated to creating a transparent review ecosystem that is advantageous for both businesses and their clientele, fostering trust and credibility in the process. The commitment to ethical practices and customer satisfaction further enhances the overall value that AvisNova brings to the table.

Media

No images available

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

AED 199/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Hotel Speaker

Date Founded

2018

Company Location

France

Company Website

hotelspeaker.com

Company Facts

Organization Name

AvisNova

Company Location

United Arab Emirates

Company Website

avisnova.com

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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