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What is HotelAppz?

Elevate your marketing approach and ensure that you capture every lead by implementing streamlined automation and retargeting strategies. By organizing customer data and automating marketing campaigns, you can take full advantage of every opportunity for business growth. Tailored specifically for the hospitality industry, our solution is crafted to foster guest engagement and loyalty. With seamless integration into your property management system, guest information is automatically processed and readily available for your marketing strategies. Say farewell to cumbersome queries, CSV file exports, and labor-intensive data handling. Hotelappz empowers you to focus on enhancing your hotel’s brand, developing enticing offers, and automating essential guest interactions, ensuring visitors leave with unforgettable experiences that encourage return visits. Our advanced automation tools simplify the setup for booking confirmations, pre-stay messages, in-stay offerings, post-stay follow-ups, and re-engagement efforts. Additionally, the open API allows for effortless integration with your overall IT framework, making it flexible for various enhancements such as self-check-in, point of sale systems, Wi-Fi access, customer feedback ratings, and business intelligence improvements. This adaptability guarantees your hotel will consistently grow and align with guest expectations while also creating a more cohesive and satisfying experience for all.

What is Experience Hotel?

A growing number of emails are being read on smartphones, while many reservations are finalized on desktop computers, leading to difficulties in accurately assessing the revenue from your email marketing strategies. Fortunately, our state-of-the-art tracking system enables precise monitoring of all bookings generated by your email campaigns, capturing them whether they happen instantly or after a few days and accounting for various devices like tablets or computers. Alarmingly, research indicates that approximately 30% to 40% of travelers fail to report their concerns to your front desk, which can result in a lack of satisfaction and potentially negative online reviews. To combat this issue, we provide a robust database that centralizes individual guest information, making sure that all pertinent details are organized in one location. Furthermore, we implement unique identifiers such as email addresses, phone numbers, and passport numbers to effectively reduce duplicate records. This method not only enhances your insight into guest experiences but also significantly bolsters your capacity to address their needs promptly and efficiently. By streamlining the process of managing guest data, you can foster better relationships with your patrons and improve overall satisfaction rates.

Media

Media

Integrations Supported

Infor CRM
MeWe
Medialog
Oracle Cloud Infrastructure
ReservIT
ReviewPro
Rezlynx
SiteMinder
TrustYou
apaleo
protel MICE

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

€2.5 per room per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

HotelAppz

Date Founded

2014

Company Location

France

Company Website

www.hotelappz.com

Company Facts

Organization Name

Experience Hotel

Date Founded

2013

Company Location

United States

Company Website

www.experience-hotel.com

Categories and Features

Hotel CRM

Not specified

Categories and Features

Hotel CRM

Not specified

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