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TablesReadyOur SMS-based application designed for managing waitlists, reservations, and queues in various sectors such as restaurants and hospitals will enhance the efficiency of your customer management process. Customers have the option to join your list seamlessly through an embedded widget, web page, or SMS, and you have the flexibility to disable this feature if desired. The platform supports online bookings and appointments that can be tailored for different industries, including dining, personal services, retail, entertainment, and government agencies. Communicating with your guests is simple; you can notify them when you're ready to serve by using a range of customizable automated texts or initiating a direct SMS conversation. If you prefer to use another scheduling software, that's not an issue; you can upload your reservations or utilize our API for smooth customer flow management. Additionally, our app integrates effortlessly with Square POS and Weebly, allowing for automatic text notifications when orders are placed. Importantly, there is no need for you or your customers to download any apps, making the process even more convenient. This user-friendly approach ensures that managing customer interactions is straightforward and efficient for all parties involved.
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What is HotelRunner?
Start accepting reservations and payments directly from your website and Facebook page using the integrated booking feature. Streamline your room availability and pricing across multiple online platforms and travel agencies through a unified system. Increase demand across all distribution channels, improve your occupancy rates while eliminating the risk of overbooking, and reach customers worldwide. Create your own website, booking engine, and Facebook presence to strengthen your brand and attract more reservations. Make sure your room availability, rates, and inventory are consistent across every sales platform, including a variety of online travel agencies. This is a sophisticated and comprehensive Property Management System tailored to meet your specific needs. Enjoy a level of integration and management that is unparalleled, allowing you to focus more on enhancing guest experiences. With this system, the complexities of property management become simpler and more efficient.
What is Ericsoft Booking Engine?
Take advantage of commission-free online bookings while using effective sales strategies aimed at increasing your direct reservation figures. Boost your earnings through a simple and intuitive online booking system that functions flawlessly on both desktop and mobile platforms. This innovative system automatically showcases your most sought-after room types and enables the easy rebooking of any canceled accommodations. To attract a wider range of international guests, the platform is equipped to handle various languages and currencies. By incorporating a direct booking link in your quotes, you can greatly enhance your conversion rates. Furthermore, providing your guests with the option of online check-in minimizes their wait times upon arrival, contributing to a smoother experience. You maintain the ability to oversee rates, availability, minimum stay guidelines, cancellation policies, and deposit requirements, allowing for easy adjustments to your sales periods. Leveraging exclusive offers enables you to market rooms without disclosing rates to online travel agencies and competitors, which strengthens your direct relationship with customers and streamlines the booking process. This method not only fosters stronger connections with your guests but also boosts overall satisfaction and loyalty, ensuring a more personalized experience throughout their stay. Ultimately, an effective online booking platform can transform your approach to customer service and sales, leading to sustained growth and success.
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
HotelRunner
Company Location
United States
Company Website
hotelrunner.com
Company Facts
Organization Name
Ericsoft
Date Founded
1995
Company Location
Italy
Company Website
www.ericsoft.com/en/booking-engine-hotel
Categories and Features
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Categories and Features
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking