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What is Hotello?
Elevate the management of your hotel property by implementing integrated solutions designed to optimize all facets of your operations, enabling you to focus on enhancing guest satisfaction. Our advanced and user-friendly management tools are specifically designed to provide you with a competitive advantage, increasing profitability across various types of establishments. With this customized approach to hotel operations, you can deliver a memorable experience for your guests that truly distinguishes your property. Streamline the entire guest journey, from check-in to check-out, using a secure, contactless, and efficient system that promotes ease and safety. Additionally, our committed team of hospitality experts is available to support you in growing your hotel business and effectively addressing any challenges that may arise. By embracing these innovative solutions, you will witness your hotel's full potential being realized, leading to greater success and an enhanced reputation in the hospitality industry. The future of hotel management is here, and it’s time to take the leap.
What is Civitfun?
Civitfun emerges as the leading platform that revolutionizes the guest experience right from check-in to check-out. As a pioneer in digitizing all aspects of a guest's journey, Civitfun integrates flawlessly with the hotel’s property management system (PMS). It adeptly transfers guest data directly to the PMS, ensuring you obtain essential information such as email addresses while strictly following privacy regulations. With the ability for guests to choose from available rooms, their selections are immediately reflected in the PMS, making those rooms unavailable to others. Moreover, our platform allows you to create customizable surveys to gather any specific information needed from your guests, enhancing your service delivery. During the online check-in process, guests can securely finalize payments for their bookings and any tourist taxes, which the PMS recognizes as settled, allowing for a seamless transfer of funds to your bank account through a secure payment gateway. Once the check-in process is complete and room assignments are confirmed, guests receive an electronic key or access code (either via BLE or a pin code) for easy entry. This all-encompassing digital solution not only boosts operational efficiency but also ensures a contemporary and user-friendly experience for guests, ultimately leading to higher satisfaction levels. Civitfun’s innovative approach sets a new standard in hospitality technology, making it indispensable for modern hotels.
Integrations Supported
5stelle*
Ariane Systems
Booking.com
Cendyn CMS
Cendyn Guestrev
Cendyn Revintel
Cloudbeds
Hotelware PMS
Innspire
Mews
Integrations Supported
5stelle*
Ariane Systems
Booking.com
Cendyn CMS
Cendyn Guestrev
Cendyn Revintel
Cloudbeds
Hotelware PMS
Innspire
Mews
API Availability
Has API
API Availability
Has API
Pricing Information
$180 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Hotello
Date Founded
2001
Company Location
Canada
Company Website
hotello.com/en/
Company Facts
Organization Name
Civitfun Hospitality
Company Location
Spain
Company Website
en.civitfun.com
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Categories and Features
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking