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What is Huawei OSS-as-a-Service?

OSS-as-a-Service is an innovative business model that delivers comprehensive Operational Support System functionalities through a collaborative agreement with Communication Service Providers (CSPs), typically spanning several years. By leveraging a well-integrated OSS suite that efficiently manages high-quality operational data, CSPs can significantly boost automation and agility in their operations, resulting in enhanced operational efficiencies, reduced operating costs, faster time-to-market, and a superior customer experience. Historically, CSPs have faced limited sourcing options, primarily choosing between purchasing a Commercial Off-The-Shelf (COTS) software solution with necessary support services or creating their own OSS solutions internally. The emergence of OSS-as-a-Service transforms this scenario, providing a more adaptable and efficient means to access vital OSS capabilities. This approach not only resolves existing operational issues but also strategically equips CSPs for ongoing growth and innovation in an ever-changing market landscape. As such, OSS-as-a-Service represents a significant shift in how CSPs can approach their operational challenges, paving the way for future advancements in technology and service delivery.

What is CSG Encompass?

In today's digital environment, service providers face the challenge of offering personalized promotions instantly to individual customers while simultaneously handling extensive partnerships with enterprise clients. To succeed in this endeavor, they require increased agility in their processes, adaptable pricing and bundling options, as well as precise insights across various areas such as customer support, network administration, revenue management, and collaborative content efforts. CSG Encompass presents a thorough solution for real-time rating, billing, and charging, allowing organizations to reduce costs and improve consistency. This powerful platform enables businesses to swiftly launch new services, benefiting from a scalable architecture that adjusts to their evolving requirements. Moreover, operators have the flexibility to adopt any pricing strategy and accommodate multiple payment options, all while ensuring a unified customer perspective thanks to integrated customer management features. This all-encompassing strategy not only enhances operational efficiency but also equips companies to react swiftly to shifts in the marketplace, ultimately fostering a more responsive business model. Additionally, by leveraging advanced analytics, organizations can anticipate customer preferences and stay ahead of market trends.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Infovista Ativa
Microsoft Azure
Vertex

Integrations Supported

Amazon Web Services (AWS)
Infovista Ativa
Microsoft Azure
Vertex

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Huawei

Date Founded

1987

Company Location

China

Company Website

carrier.huawei.com/en/technical-topics/service/SolutionTopic/OSS/OSS

Company Facts

Organization Name

CSG International

Date Founded

1994

Company Location

United States

Company Website

www.csgi.com/products/encompass/

Categories and Features

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

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