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What is Hypercare?

Eliminate the hassle of phone tag and focus more on your patients with our all-encompassing clinical communication and coordination platform, which is fully compliant for your entire team. This solution combines clinical messaging, a self-service switchboard, escalation procedures, and on-call management, merging the advantages of instant messaging while complying with HIPAA regulations specifically designed for healthcare settings. You can set up escalation protocols that automatically notify other providers if messages go unanswered within a designated time frame, significantly improving responsiveness. Say goodbye to managing the team pager; our system ensures that messages and callback numbers reach the on-call provider's smartphone directly for ease of use. Furthermore, the platform allows you to create, manage, and delegate tasks efficiently, complete with options to establish reminders and due dates to guarantee that no critical information slips through the cracks. Transitioning to new processes in healthcare can be daunting, but Hypercare provides the necessary support to ensure a smooth transition, ultimately leaving a profound and lasting impact on your organization. This forward-thinking approach not only optimizes communication but also cultivates a cooperative environment that significantly improves patient care outcomes. With such enhancements, your team can work more cohesively, leading to a more effective healthcare delivery system overall.

What is Call Simplified?

Call Simplified is a mobile app tailored to help healthcare professionals effectively and securely manage urgent patient communications outside of regular hours. Unlike conventional "On-Call" systems that can be cumbersome, expensive, and outdated, Call Simplified mitigates these issues by offering a more accurate, intuitive, and HIPAA-compliant method for managing calls. Leveraging advanced web-based technology, healthcare providers can alleviate the burden of call handling while also improving patient satisfaction. Our secure application, accessible on both iOS and Android devices, ensures that patient messages reach the right on-call professional, prioritizing the most urgent requests for immediate action. Providers can document and address patient queries efficiently, often without needing to engage in a voice call. Enjoy a more balanced after-hours experience; manage communications without disrupting family dinners or movie nights. Streamline the process by collecting and verifying essential patient information through straightforward online forms or voice prompts, thereby facilitating a smoother experience for both healthcare providers and patients alike. This innovative approach not only enhances efficiency but also fosters better communication and care delivery.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$7 per user per month
Free Trial Offered?
Free Version

Pricing Information

$100 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Hypercare

Company Location

Canada

Company Website

www.hypercare.com

Company Facts

Organization Name

Priority Reply Networks

Date Founded

2015

Company Website

www.callsimplified.com

Categories and Features

HIPAA Compliance

Access Control / Permissions
Audit Management
Compliance Reporting
Data Security
Documentation Management
For Healthcare
Incident Management
Policy Training
Remediation Management
Risk Management
Vendor Management

Internal Communications

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Electronic Medical Records (EMR)

Appointment Management
Charting
Compliance Tracking
E-Prescribing
E/M Coding
HIPAA Compliant
Handwriting Recognition
Integrated Telehealth
MIPS Certified
Meaningful Use Certified
ONC-ATCB Certified
Patient Portal
Self Service Portal
Voice Recognition

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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