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What is Hypercare?

Eliminate the hassle of phone tag and focus more on your patients with our all-encompassing clinical communication and coordination platform, which is fully compliant for your entire team. This solution combines clinical messaging, a self-service switchboard, escalation procedures, and on-call management, merging the advantages of instant messaging while complying with HIPAA regulations specifically designed for healthcare settings. You can set up escalation protocols that automatically notify other providers if messages go unanswered within a designated time frame, significantly improving responsiveness. Say goodbye to managing the team pager; our system ensures that messages and callback numbers reach the on-call provider's smartphone directly for ease of use. Furthermore, the platform allows you to create, manage, and delegate tasks efficiently, complete with options to establish reminders and due dates to guarantee that no critical information slips through the cracks. Transitioning to new processes in healthcare can be daunting, but Hypercare provides the necessary support to ensure a smooth transition, ultimately leaving a profound and lasting impact on your organization. This forward-thinking approach not only optimizes communication but also cultivates a cooperative environment that significantly improves patient care outcomes. With such enhancements, your team can work more cohesively, leading to a more effective healthcare delivery system overall.

What is Elaborate?

Regardless of whether you are accessing your EMR’s patient portal, using your own digital interface, or engaging through phone and email, Elaborate can effortlessly merge into any operational process and technological setup. Our cutting-edge technology taps into your patients' comprehensive medical histories, which include prior results, diagnoses, demographics, and medications, alongside your practice's specific clinical guidelines, to pinpoint critical findings and outline necessary next steps. Seamlessly integrated within both the clinician's EMR and the patient portal, Elaborate uniquely positions itself as the only solution that implements a preventive approach to managing inbasket communications, effectively mitigating urgent patient queries and markedly decreasing the administrative load on practitioners each week. Utilizing our distinctive deterministic clinical ruleset, over 90% of the narratives produced by Elaborate necessitate no modifications from clinical users. Following just a few weeks after implementation, you can expect a 36% reduction in time spent on inbox management for practitioners, coupled with an outstanding patient satisfaction rate of 92%. Furthermore, this solution not only boosts workflow efficiency but also plays a vital role in enhancing patient outcomes through prompt interventions and follow-up actions. With its ability to streamline processes, Elaborate ultimately fosters a more engaged patient-provider relationship.

Media

Media

Integrations Supported

DrChrono
NextGen Healthcare EHR
eClinicalWorks

Integrations Supported

DrChrono
NextGen Healthcare EHR
eClinicalWorks

API Availability

Has API

API Availability

Has API

Pricing Information

$7 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Hypercare

Company Location

Canada

Company Website

www.hypercare.com

Company Facts

Organization Name

Elaborate

Company Location

United States

Company Website

www.elaborate.com

Categories and Features

HIPAA Compliance

Access Control / Permissions
Audit Management
Compliance Reporting
Data Security
Documentation Management
For Healthcare
Incident Management
Policy Training
Remediation Management
Risk Management
Vendor Management

Internal Communications

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Categories and Features

HIPAA Compliance

Access Control / Permissions
Audit Management
Compliance Reporting
Data Security
Documentation Management
For Healthcare
Incident Management
Policy Training
Remediation Management
Risk Management
Vendor Management

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