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What is I Done This?

More than 160,000 people depend on I Done This for its user-friendly daily check-ins and valuable progress summaries, significantly boosting their team's effectiveness and output. Each team member submits daily updates via either their web browser or email, ensuring that everyone is aware of finished tasks, current projects, and any challenges that might be affecting progress. This feature provides users with a detailed view of their entire team's or organization's progress over time. By utilizing I Done This, teams and organizations not only see a rise in productivity and satisfaction, which is truly impressive, but they also enjoy enhanced communication and accountability among members. Additionally, this platform promotes a culture of transparency and collaboration, further strengthening team dynamics.

What is Happi?

Effortless customer support designed specifically for smaller teams. Enhance your communication by consolidating all customer emails within a single, user-friendly application, which not only saves time but also improves engagement. We believe that prioritizing email-based support promotes a more sustainable model for smaller teams, particularly in contrast to live chat systems that can place undue pressure on staff and lead to customer dissatisfaction due to slower response times. Acknowledging that numerous email ticketing solutions do not meet expectations, we developed Happi to provide a seamless user experience. It includes the essential features needed for quick and effective responses, all wrapped in an intuitive interface. Keep your team aligned as every interaction is securely stored in one location, allowing any team member to review the entire history of customer communications and work together to ensure exceptional service. Happi is offered as free, open-source software, granting you the choice to host it on your own servers or select our cost-effective cloud option. No matter your hosting preference, our dedication to transparency is evident in our publicly accessible codebase, giving you complete visibility into our platform. This distinctive approach not only empowers your team but also establishes trust with your customers, ultimately fostering a more positive relationship. By putting the power of customer support in your hands, Happi enables your team to thrive in today's dynamic business environment.

Media

Media

Integrations Supported

APIANT
Breeze
Breeze Church Management
Cyfe
Flow XO
LeadMaster
ProjectManager
Redmine
Slack
Teamwork.com
WordPress
Wufoo
Zapier
Zoho Flow
Zoho RPA

Integrations Supported

API Availability

API Availability

Pricing Information

$48.00 per user per year
Free Trial Offered?

Pricing Information

$11.88 per month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

IDoneThis

Date Founded

2009

Company Location

United States

Company Website

idonethis.com

Company Facts

Organization Name

Happi

Company Location

United States

Company Website

happi.team/

Categories and Features

Productivity

Collaboration
Project Management
Task Management

Remote Work

Not specified

Task Management

Collaboration
Create Subtasks
Percent-Complete Tracking
Recurring Tasks
Time Tracking

To Do List

Not specified

Categories and Features

Customer Service

Not specified

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