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What is IBM NS1 Connect?

IBM NS1 Connect delivers exceptional, authoritative DNS and cutting-edge traffic management to provide the high-performance, dependable, and secure network connectivity that modern businesses require to satisfy the evolving demands of their customers through our solutions. Our global anycast network ensures extensive capacity and scale to keep users consistently connected worldwide. With an API-first architecture, integration and automation of all NS1 Connect functionalities become a straightforward task. The platform also allows users to manage all aspects of HTTPS redirects seamlessly from one centralized interface. Utilizing GSLB and RUM-based traffic steering, businesses can achieve global load balancing and minimize latency by leveraging near-real-time device performance insights. Additionally, our robust DDoS attack protection guarantees adequate capacity to handle traffic surges while implementing measures to prevent automated "junk" queries from affecting performance. NS1 Connect also provides customizable add-on options tailored to meet specific business requirements, including DNS Insights, which equips users with the necessary data to swiftly identify and address misconfigurations that could hinder application performance. Furthermore, the dedicated DNS feature ensures continuity of operations by maintaining a native secondary DNS resolution infrastructure, thus keeping your services operational. Lastly, DNS traffic steering enhances connection optimization to applications, services, and content based on various factors such as geography, real-user monitoring data, and overall load, ensuring an efficient and responsive user experience.

What is Atera?

Atera is a comprehensive IT management solution that integrates remote monitoring and management (RMM), helpdesk services, and ticketing, all enhanced by Action AIâ„¢ to significantly increase efficiency for organizations of any size. Experience the benefits of Atera with a free trial today!

Media

Media

Integrations Supported

Catchpoint
Datadog
Go
Kubernetes
Mux
Slack

Integrations Supported

AnyDesk
Bitdefender GravityZone
Control D
Cynet All-in-One Cybersecurity Platform
IRONSCALES
QuickBooks Online Advanced
Salesforce
ScalePad
ServiceNow
Setyl
Splashtop Remote Support
Strategy Overview
TechSuite
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

$250/month
Free Version

Pricing Information

30-DAY FREE TRIAL
Fixed cost — per technician-based pricing with unlimited endpoints.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/ns1-connect

Company Facts

Organization Name

Atera

Date Founded

2011

Company Location

Israel

Company Website

www.atera.com

Categories and Features

DDoS Protection

Not specified

DNS Security

Not specified

Load Balancing

Content Routing
Health Monitoring

Managed DNS

Change Management
DDoS Protection
DNS Failover
DNS Propagation
Disaster Recovery
Global DNS Network
Intelligent Traffic Routing
Load Balancing
Reporting / Analytics
Secondary DNS
Web Application Firewall (WAF)

Network Monitoring

SLA Monitoring
Server Monitoring
Uptime Monitoring

Network Troubleshooting

Alerts / Escalation
Configuration Management
Connectivity Management

Server Management

Not specified

Categories and Features

Agentic AI

Not specified

AI IT Agents

Not specified

AI Tools

Not specified

AI-Powered ITSM Tools

Not specified

AIOps

Not specified

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

DNS Monitoring

Not specified

Endpoint Management

Not specified

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Asset Management

Asset Tracking
Compliance Management
Contract/License Management
IT Service Management
Inventory Management

IT Automation

Not specified

IT Documentation

Not specified

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Reporting
Ticket Management

ITSM

Asset Tracking
Change Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Self Service Portal

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Discovery

Not specified

Network Mapping

Device Auto Discovery
Hierarchical Mapping
On-Demand Mapping
Reporting/Analytics

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring

Network Troubleshooting

Alerts / Escalation
Bandwidth Troubleshooting
Network Monitoring

Patch Management

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

Professional Services Automation

Billing & Invoicing
Client Portal
Document Management
Proposal Generation
Time & Expense Tracking

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

SaaS Management

Onboarding
Renewal Management
Usage Tracking / Analytics

Secure Remote Access

Not specified

Server Management

CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

Service Desk

IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Remote Control
SLA Management
Self Service Portal

Shadow IT Discovery

Not specified

SLA Management

Not specified

SNMP Monitoring

Not specified

System Monitoring

Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management

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