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What is IBM Sterling Order Management?

Elevate your transformation journey by simplifying technology and minimizing implementation hurdles to unlock omnichannel order fulfillment options such as curbside pickup, buy online pickup in-store (BOPIS), and ship-from-store (SFS). Empower your organization to enhance results by customizing business rules that resonate with both customer expectations and corporate objectives. By implementing real-time inventory management, you can skillfully allocate stock based on demand patterns while effectively managing inventory turnover rates. The IBM Sterling Order Management system boasts an intuitive interface and easy-to-use features, allowing you to function without relying on IT assistance. Utilize its adaptable order capture functionalities that range from real-time inventory to fulfillment, fostering customer experiences that not only drive sales but also boost profitability. The industry-leading Sterling Order Management solution integrates effortlessly with Adobe Commerce, creating a powerful alliance within the market. IBM has crafted cutting-edge technology that enables a swift and uncomplicated connection between order management and commerce systems, ensuring your operations run both smoothly and effectively. By adopting this all-encompassing solution, your business is well-positioned to flourish amidst competitive challenges while continually adapting to evolving market demands. Ultimately, this strategic approach to order management can significantly enhance customer satisfaction and long-term loyalty.

What is Concierge by Mad Mobile?

Discover the premier mobile point of sale solution designed for retail environments. With Concierge, an innovative mPOS system, you can revolutionize your retail operations by enhancing customer satisfaction and streamlining workflows. Delight your customers through tailored clienteling and the convenience of endless aisle options. Empower your sales associates with a holistic view of each client, equipping them with resources to build strong relationships and improve sales outcomes. The endless aisle feature enables seamless omnichannel inventory access, allowing for the capture of additional sales opportunities. Equip your team with mobile virtual selling tools to unlock their full selling potential. Leverage communication methods such as text, email, and chat to create personalized shopping experiences and drive online sales. Integrate vital product features directly into the mobile POS to aid in effective sales closures. Moreover, optimize order management and fulfillment processes for your associates, whether they are handling BOPIS (buy online, pick up in-store), curbside pickup, or home delivery, to ensure a seamless and satisfying shopping experience for every customer. With these robust capabilities, Concierge not only enhances the retail experience but also strategically positions your business for thriving success in a rapidly evolving marketplace. Embrace the future of retail with Concierge and watch your sales soar.

Media

Media

Integrations Supported

Aptos Retail Cloud
Canopy
IBM Cloud
Oracle Cloud Infrastructure
ReturnPro
SAP Cloud Platform
Salesforce
VisualTouch
YANTRA Subscription

Integrations Supported

Aptos Retail Cloud
Canopy
IBM Cloud
Oracle Cloud Infrastructure
ReturnPro
SAP Cloud Platform
Salesforce
VisualTouch
YANTRA Subscription

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/order-management

Company Facts

Organization Name

Mad Mobile

Date Founded

2010

Company Location

United States

Company Website

www.madmobile.com

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Categories and Features

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Retail POS Systems

Barcode Scanning
Commission Management
Discount Management
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen
eCommerce

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