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What is IN4.BSS?

A diverse range of products, services, and transactions are managed in real-time, featuring an extensive inventory and streamlined order management systems. This setup incorporates automated invoicing and the creation of financial documents for all parties involved. Client charges and partner settlements are based on the details of service transactions or specific events. Service providers frequently collaborate with various partners, including both business-to-consumer and business-to-business clients, agents, vendors, dealers, telecom operators, and cloud service platforms, each with their own unique billing practices and organizational hierarchies within an overarching business model. The rating and billing systems are tailored to represent the characteristics of the client or partner within the transaction chain, which in turn affects revenue, costs, and the methodologies employed for settlement calculations. This intricate framework guarantees that every transaction is meticulously documented and billed in accordance with the distinct agreements established. Furthermore, the adaptability of the system allows it to evolve alongside changing business needs, ensuring ongoing efficiency and accuracy in financial processes.

What is BlueRockTEL?

BlueRockTEL is a complete BSS platform built for MSPs, telecom operators, and cloud operators that need better visibility, automation, and operational control. The platform began as a telecom billing solution and evolved into a broader business support system shaped by more than a decade of field experience with telecom and cloud businesses. BlueRockTEL combines six dedicated modules covering CRM and prospection, project management, rating and billing, debt recovery, helpdesk, and customer satisfaction. The CRM module helps teams manage prospects and convert them into customers more efficiently. Project management tools support complex telecom installations, deployment workflows, and coordination across teams. Rating and billing capabilities process CDRs in real time, apply pricing plans, generate invoices, automate billing campaigns, and support SEPA direct debit collection. Debt recovery tools help automate receivables and reduce payment delays. The helpdesk module helps support teams track customer issues without losing context, while customer satisfaction features help operators monitor sentiment before customers leave. BlueRockTEL also supports telecom billing software, copier billing software, cloud billing software, leasing and third-party payer workflows, automated tickets from monitoring systems, Peppol-based e-invoicing readiness, documentation, and API access. The platform gives teams real-time visibility into billing runs, tickets, customer health, deployments, payments, and business performance. By combining BSS functionality, telecom billing, CRM, project deployment management, helpdesk, debt recovery, customer satisfaction, automation, and modular scalability, BlueRockTEL helps operators grow with more confidence.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

E98/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

in4COM Group

Date Founded

2011

Company Location

Austria

Company Website

www.in4comgroup.com

Company Facts

Organization Name

BlueRockTEL

Date Founded

2017

Company Location

Ireland

Company Website

bluerocktel.com

Categories and Features

OSS/BSS

Not specified

Categories and Features

OSS/BSS

Not specified

Telecom Billing

Not specified

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