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What is INControl?

Confident Management. INControl is the essential tool designed to streamline the intricate tasks of your workflow, all viewable on a single screen with a unified graph. To enhance efficiency within your workflow, maintaining oversight and control is crucial. Tracer's Workflow Solution, INControl, empowers every component of the job workflow to be managed with complete assurance, fostering the confidence needed for success. According to Tracer, control is fundamental to achieving efficiency, which is why managers should have straightforward access to oversee and manage all tasks at any point in the process. Additionally, team members can also take charge of their respective jobs effectively. INControl facilitates the administration of every phase and grants comprehensive oversight over all operations. With INControl, management can swiftly evaluate job durations, identifying which phases yield maximum productivity and which ones may be lagging. Furthermore, the system allows for the establishment of alerts to keep everyone informed when a critical job is at risk of falling behind schedule, ensuring that no important detail is overlooked. This proactive approach to job management helps cultivate an environment of accountability and responsiveness.

What is Aftersale?

AfterSale is a powerful CRM tool specifically designed for managing field services, with a strong emphasis on streamlining the administration of Annual Maintenance Contracts (AMCs), deploying technicians, and overseeing spare parts inventory. It boasts features that allow for real-time tracking of service requests, efficient scheduling and dispatching of technicians, alongside effortless management of spare parts stock. Aimed at enhancing operational productivity and increasing customer satisfaction, this platform provides teams with essential resources to facilitate seamless collaboration between field service operations and administrative tasks. By integrating service-related data, AfterSale enables companies to evaluate performance indicators, ensure timely service provision, and maintain accurate records of customer interactions as well as equipment maintenance logs. The system also includes tools for monitoring contract details, renewal dates, and service histories, which are crucial for delivering timely support and ensuring client satisfaction. Moreover, AfterSale simplifies inventory management, aiding businesses in effectively tracking and managing spare parts. This all-encompassing strategy not only improves service delivery but also promotes a more structured workflow throughout every operational level, ensuring that businesses can respond swiftly to client needs. Ultimately, AfterSale stands out as an indispensable asset for organizations looking to optimize their field service management processes.

Media

Media

Integrations Supported

Threadkore

Integrations Supported

API Availability

API Availability

Pricing Information

$75 per user per month

Pricing Information

$58.94 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
24 Hour Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Tracer Workflow

Date Founded

2015

Company Location

South Africa

Company Website

www.incontrol4pl.co.za

Company Facts

Organization Name

Aftersale

Company Website

aftersale.one/

Categories and Features

After-Sales Service

Not specified

Asset Tracking

Not specified

Logistics

3PL
CRM
Fleet Management
Inventory Management
Order Management
Transportation Management

Transportation Management

Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Order Management
Routing
Scheduling
Shipment Management

Trucking

Dispatch Management
Driver Management
Driver Settlements
Maintenance Management
Mileage Tracking
Quotes/Estimates
Routing
Scheduling
Trip Logs
Vehicle Management

Categories and Features

After-Sales Service

Not specified

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