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What is IPIX CRM?

PIX CRM provides complete integration with numerous third-party software applications, such as project management tools, HRMS, and biometrics solutions, ensuring a smooth transition from outdated systems. By placing your customers at the forefront of your operations, IPIX CRM enables comprehensive tracking of all customer-related information, including contact details, past interactions, and the status of sales opportunities. This powerful tool empowers businesses to make informed sales decisions and enhances overall efficiency. Moreover, IPIX CRM transcends a mere sales tool, functioning as a cloud-based platform that facilitates collaboration across different departments. It also assists in establishing and evaluating sales objectives while offering capabilities for email marketing distribution and social media review monitoring, making it an essential asset for any organization. This holistic approach not only streamlines workflows but also fosters a customer-centric culture within the company.

What is ActivEngage?

Enhancing the customer experience involves streamlining communication across various departments and channels. We are convinced that exceptional individuals form the backbone of a successful business, which is why our omnichannel managed messaging services are staffed solely by real people who bring a personal touch and human insight to every interaction. By nurturing connections that are founded on empathy and authenticity, we excel in ways that A.I. and automated systems cannot, fostering meaningful relationships that result in impressive conversion rates and increased sales for our valued clients. Elevate your lead generation initiatives with unmatched customer insights; DataWise offers a comprehensive understanding of consumer behavior along with additional analytics to accelerate the purchasing journey. Our integration with multiple digital retail platforms provides human-centered guidance, simplifying intricate buying processes, reducing drop-offs, and ultimately boosting sales. This human element not only enhances the customer experience but also cultivates enduring loyalty and satisfaction, ensuring that clients feel valued and understood throughout their purchasing journey. In a competitive marketplace, this focus on personalized service can set your business apart from the rest.

Media

Media

Integrations Supported

Google Business Profile
IPIX PMS
Marchex
Telmetrics
Xtime

Integrations Supported

Google Business Profile
IPIX PMS
Marchex
Telmetrics
Xtime

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

IPIX Technologies

Date Founded

2007

Company Location

India

Company Website

www.ipixtechnologies.com/customer-relationship-management.html

Company Facts

Organization Name

ActivEngage

Date Founded

2007

Company Location

United States

Company Website

www.activengage.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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