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What is IT Portal?

Presenting a comprehensive and adaptable platform designed for the effective management of Knowledge Bases, Documents, Passwords, and Configurations, whether you prefer to host it on our cloud or your own! Users benefit from effortless access to their documentation in both online and offline modes. This solution is not only popular among Managed Service Providers (MSPs) but also serves as a trusted resource for IT departments around the world. Currently, more than 2,500 paying users are actively engaged with the IT Portal, in addition to countless instances that support an unlimited number of users. Our cloud offerings are available across multiple regions, such as the United States, Canada, the United Kingdom, the European Union, and Australia, while also enabling deployment within your private cloud. As IT teams grow, they frequently find themselves burdened by disorganized file shares and unwieldy Excel password lists. This innovative platform provides a secure and organized environment that streamlines information access and sharing pertinent to IT infrastructure. The IT Portal is designed to reduce downtime, improve accountability in documentation practices, and instill confidence in managers and IT professionals regarding a dependable system. With its extensive capabilities, the IT Portal is tailored to meet the dynamic demands of expanding IT teams, ensuring they remain competitive in an increasingly intricate landscape, and empowering them to handle their information management challenges with ease.

What is FNT Command Platform?

The FNT Command software suite provides an extensive view into all elements of IT and telecommunications, making it easier to manage IT assets, cabling, infrastructure, data centers, and telecom resources. Through the use of FNT Command, businesses can efficiently deliver high-quality IT and telecommunications services. By adopting a comprehensive approach to resource management, we work closely with our clients, supervising everything from cabling installations to the final service delivery. Data centers face numerous challenges, such as budget limitations, capacity problems, and the need for regulatory compliance, all while aiming to offer efficient and trustworthy IT solutions. Serving as a centralized management and optimization tool, FNT Command guarantees full visibility into your entire data center ecosystem, which includes aspects like facilities, hardware, software, networking, power supply, and climate management. This all-encompassing perspective not only simplifies daily operations but also boosts overall reliability, leading to enhanced service delivery and greater client satisfaction. In a rapidly changing technological environment, the importance of having a powerful management solution cannot be overstated, as it plays a crucial role in maintaining competitiveness and fulfilling market demands. By leveraging such capabilities, organizations can proactively address challenges and capitalize on opportunities in their IT and telecommunications endeavors.

Media

Media

Integrations Supported

Microsoft Excel
Active Directory
Autotask PSA
Cisco Duo
Domotz
Gliffy
Google Authenticator
Kaseya BMS
Lucidchart
MYKI
Microsoft 365
NinjaOne
Passly
RangerMSP
SQL Server
VMware vSphere
Watchman Monitoring
bvoip
draw.io

Integrations Supported

Microsoft Excel
Java

API Availability

API Availability

Has API

Pricing Information

$25 per user per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

IT Portal

Date Founded

2007

Company Location

United States

Company Website

www.it-portal.com

Company Facts

Organization Name

FNT

Company Location

Germany

Company Website

www.fntsoftware.com/en/products/fnt-command

Categories and Features

Document Management

Not specified

IT Documentation

Not specified

Categories and Features

Asset Tracking

Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Inventory Management
Location Tracking

Cable Management

Not specified

CMDB

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Relationship Mapping

Configuration Management

Access Control / Permissions
Reporting Analytics / Visualization

Data Center Management

Audit Trail
Device Auto Discovery

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Supplier Management

IT Documentation

Not specified

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Software Inventory

Network Mapping

Color Codes / Icons
Compliance Management
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
Reporting/Analytics
Self-Updating Maps

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