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What is IT Portal?

Presenting a comprehensive and adaptable platform designed for the effective management of Knowledge Bases, Documents, Passwords, and Configurations, whether you prefer to host it on our cloud or your own! Users benefit from effortless access to their documentation in both online and offline modes. This solution is not only popular among Managed Service Providers (MSPs) but also serves as a trusted resource for IT departments around the world. Currently, more than 2,500 paying users are actively engaged with the IT Portal, in addition to countless instances that support an unlimited number of users. Our cloud offerings are available across multiple regions, such as the United States, Canada, the United Kingdom, the European Union, and Australia, while also enabling deployment within your private cloud. As IT teams grow, they frequently find themselves burdened by disorganized file shares and unwieldy Excel password lists. This innovative platform provides a secure and organized environment that streamlines information access and sharing pertinent to IT infrastructure. The IT Portal is designed to reduce downtime, improve accountability in documentation practices, and instill confidence in managers and IT professionals regarding a dependable system. With its extensive capabilities, the IT Portal is tailored to meet the dynamic demands of expanding IT teams, ensuring they remain competitive in an increasingly intricate landscape, and empowering them to handle their information management challenges with ease.

What is IT Glue?

The top-notch IT documentation software can significantly enhance your business growth. We proudly cater to the highest-performing managed service providers globally, boasting over 300,000 daily users across more than 70 countries, along with a plethora of awards for productivity and innovation. IT Glue stands out as a prominent documentation platform utilized by numerous MSPs, enabling you to systematically arrange your clients' information for optimal service delivery. There are no barriers to accessing connected information, as you can associate related items, ensuring you have everything at your fingertips. Fortify your operations with a robust, unalterable audit trail and a state-of-the-art password management system. With all your documentation seamlessly integrated, efficiency and security are at the forefront of your business strategy, allowing you to focus on what truly matters—serving your clients effectively.

Media

Media

Integrations Supported

Auvik
ConnectWise Automate
Domotz
Kaseya BMS
Microsoft 365
NinjaOne
bvoip
Cisco Duo
Gliffy
MYKI
Microsoft Excel

Integrations Supported

Auvik
ConnectWise Automate
Domotz
Kaseya BMS
Microsoft 365
NinjaOne
bvoip
Backup Radar
CloudRadial
Invarosoft
Microsoft Intune
Neo Agent
Rewst
ScalePad Backup Radar
ScalePad Lifecycle Insights
Syncro

API Availability

API Availability

Pricing Information

$25 per user per month

Pricing Information

$29 per user per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

IT Portal

Date Founded

2007

Company Location

United States

Company Website

www.it-portal.com

Company Facts

Organization Name

Kaseya

Date Founded

2000

Company Location

United States

Company Website

www.itglue.com

Categories and Features

Document Management

Not specified

IT Documentation

Not specified

Categories and Features

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Inventory Management
Supplier Management

IT Documentation

Not specified

IT Management

Compliance Management
Event Logs
Hardware Inventory
License Management
Remote Access
Software Inventory
User Activity Monitoring

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