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What is Igiko Management Tools?

Igiko Management Tools is an online application that facilitates the remote management and monitoring of both physical and virtual machines, operating within a security framework that is based on user permissions. Equipped with an integrated remote gateway, Igiko enables users to connect seamlessly to their computers and virtual machines. The web console utilizes HTML5 RDP control, allowing users to access remote desktops through any standard web browser. Distinct from many remote monitoring and management (RMM) solutions, the Igiko application functions as an agentless service. It requires installation on only a single machine to grant remote access, monitoring, and management capabilities to all local computers and virtual machines. The configuration and global access of the application is streamlined thanks to its built-in web server and tunnel-provider clients, which come with a dedicated DNS address hosted on the Igiko server. This makes Igiko particularly well-suited for small and medium-sized enterprises, hosting providers, software development and engineering companies, as well as home users and those operating virtual labs, ensuring a versatile solution for a variety of needs.

What is Cruz RMM?

Cruz Remote Monitoring and Management offers a single interface for automating the IT operations of customers, tailored specifically for Managed IT Services Providers (MSPs). This platform enables users to oversee and manage their IT environments, networks, and client devices from virtually any location. Whether you are an MSP aiming to enhance your offerings or a reseller/VAR wanting to break into the MSP sector, Dorado provides a unified console for remote management. The solution is designed to be cost-effective, scalable, and user-friendly, catering to various operational needs. Dorado Software stands out as a pioneer in resource management, service orchestration, performance monitoring, and automation of cloud operations across intertwined infrastructure systems. Additionally, it empowers IT professionals to effectively supervise, configure, and maintain not only converged infrastructures but also virtualized functions and cloud services, ensuring seamless operations across all components. With such comprehensive capabilities, Dorado positions itself as an indispensable tool for modern IT management.

Media

Media

Integrations Supported

Integrations Supported

Cruz Fabric Controller
Cruz IoT Device Director
Cruz Operations Center (CruzOC)
Cruz Software Lifecycle Orchestrator
Cruz Wireless Controller
CruzLog
CruzNow

API Availability

API Availability

Has API

Pricing Information

$5 for a machine (host or VM)
Free Plan
Standart Plan 5$ for a machine
Enterprise Plan 15$ for a machine
Free Version
Free Trial Offered?

Pricing Information

$1350
Cruz is licensed as a subscription. Perpetual licenses are also available.
Free Trial Offered?

Supported Platforms

Windows

Supported Platforms

SaaS
Windows
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Igiko

Date Founded

2019

Company Location

Armenia

Company Website

www.igiko.com

Company Facts

Organization Name

Dorado Software

Date Founded

1999

Company Location

United States

Company Website

resources.doradosoftware.com/cruz-rmm

Categories and Features

IT Infrastructure Monitoring

Alerts / Notifications
Health Monitoring
Performance Monitoring
Reporting / Analytics
Virtual Machine Monitoring

Managed File Transfer (MFT)

Authentication / Auditing
Compression
Data Sharing
Encryption Support

MSP

Backup Management
Billing & Invoicing
Dashboard
Remote Access
Remote Systems Monitoring
Scheduling

Network Monitoring

Server Monitoring

Remote Desktop

Cross-Platform Access
File Transfer
Mobile Device Access
User Management

RMM

Deployment Management
For MSPs
Mobile Access
Network Monitoring
Real-time Alerts

Secure File Transfer

Not specified

Server Management

CPU Monitoring
Email Monitoring
Event Logs
Scheduling
Virtual Machine Monitoring

System Monitoring

Alerts / Notifications
Data Backup / Recovery
Remote Monitoring
Reporting / Analytics
Server Monitoring

Virtual Machine

Remote Control
Virtual Machine Monitoring
Virtual Server

Categories and Features

CMDB

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
License Management
Performance Management
Relationship Mapping

Configuration Management

Access Control / Permissions
Application Deployment
Automated Provisioning
Infrastructure Automation
Node Management
Orchestration
Reporting Analytics / Visualization
Task Management

Data Center Management

Audit Trail
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
JCL Management
Multi-Platform
Multi-User
Sarbanes-Oxley Compliance

Endpoint Management

Not specified

Hardware Monitoring

Not specified

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
IT Service Management
Inventory Management
Maintenance Management

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Network Mapping

Color Codes / Icons
Compliance Management
Device Auto Discovery
Hierarchical Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring

Network Troubleshooting

Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Mobile Network Troubleshooting
Network Analysis
Network Monitoring

RMM

Deployment Management
For MSPs
IT Asset Management
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

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