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What is Ikeono?

Ikeono enables retailers of all sizes to improve their operations by enhancing communication through text messaging. This all-encompassing platform offers features like business text messaging, automated review requests, secure Text-to-Pay options, and transforming web chats into text, which helps convert site visitors into paying customers. Retailers can leverage SMS to streamline feedback collection for the Net Promoter Score (NPS), thereby allowing them to strengthen customer relationships or amplify the voices of their supporters, all while managing interactions conveniently through a centralized inbox. With integration into Lightspeed POS, businesses can seamlessly send texts from the app, including sales receipts, quotes, work order updates, alerts for special orders, and automated campaigns for NPS and reviews. Initially launched in 2018 as an app tailored for bike shop services, Ikeono has expanded its offerings to encompass diverse industries like biking, golfing, jewelry, pets, and boutiques, introducing functionalities such as text-based payments, automated review processes, and scheduled messaging to cater to various business requirements. This adaptability not only empowers retailers to align with customer preferences but also fosters deeper, more meaningful connections within the marketplace, allowing businesses to thrive in today's competitive landscape.

What is Colligso TextIn?

Colligso empowers companies to enhance their profitability by fostering increased customer engagement through direct digital interactions. TextIn facilitates seamless communication between businesses and their customers via SMS/MMS messaging and customizable landing pages. TextIn offers a variety of advantages: * Customers can easily opt-in or opt-out without the need for app downloads. * Businesses can engage customers through scheduled text messaging, whether it's for one-time promotions or recurring updates, directing traffic to landing pages in the process. * It integrates smoothly with widely-used applications, commerce systems, and point-of-sale solutions, ensuring a strong return on investment while enhancing customer relationships. Additionally, this platform streamlines the customer experience, making it easier for businesses to connect with their audience effectively.

Media

Media

Integrations Supported

Facebook
Stripe
Affirm
Afterpay
Apple Pay
Google Pay
Hubtiger
Visa Click to Pay

Integrations Supported

Facebook
Stripe
Cisco Meraki
Elavon
Google Forms
HubSpot CRM
Make
Microsoft Outlook
SurveyMonkey
Typeform
Workato
Wufoo
Zoho CRM

API Availability

API Availability

Pricing Information

Free
Free Version
Free Trial Offered?

Pricing Information

$19/mo/location
More plans available. See our site details.

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Ikeono

Company Location

United States

Company Website

www.ikeono.com

Company Facts

Organization Name

Colligso

Company Location

United States

Company Website

www.colligso.com/textin.html

Categories and Features

NPS

Not specified

Review Management

Not specified

Categories and Features

Bulk SMS

Not specified

Retargeting

Audience Targeting
Behavioral Targeting
Conversion Tracking
Mobile Retargeting
Personalization

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Keywords
Reporting/Analytics
Scheduled Messaging

Popular Alternatives

Popular Alternatives

Surveyed Reviews & Ratings

Surveyed

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