Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 1 Rating

Total
ease
features
design
support

Alternatives to Consider

  • Notifyre Reviews & Ratings
    63 Ratings
    Company Website
  • CallHub Reviews & Ratings
    428 Ratings
    Company Website
  • iPlum Reviews & Ratings
    9,148 Ratings
    Company Website
  • Lightspeed Golf Reviews & Ratings
    214 Ratings
    Company Website
  • SurveySparrow Reviews & Ratings
    3,089 Ratings
    Company Website
  • Sendbird Reviews & Ratings
    166 Ratings
    Company Website
  • Signalmash Reviews & Ratings
    16 Ratings
    Company Website
  • Jotform Reviews & Ratings
    9,009 Ratings
    Company Website
  • SurveyLegend Reviews & Ratings
    1,881 Ratings
    Company Website
  • CTM Reviews & Ratings
    939 Ratings
    Company Website

What is Ikeono?

Ikeono enables retailers of all sizes to improve their operations by enhancing communication through text messaging. This all-encompassing platform offers features like business text messaging, automated review requests, secure Text-to-Pay options, and transforming web chats into text, which helps convert site visitors into paying customers. Retailers can leverage SMS to streamline feedback collection for the Net Promoter Score (NPS), thereby allowing them to strengthen customer relationships or amplify the voices of their supporters, all while managing interactions conveniently through a centralized inbox. With integration into Lightspeed POS, businesses can seamlessly send texts from the app, including sales receipts, quotes, work order updates, alerts for special orders, and automated campaigns for NPS and reviews. Initially launched in 2018 as an app tailored for bike shop services, Ikeono has expanded its offerings to encompass diverse industries like biking, golfing, jewelry, pets, and boutiques, introducing functionalities such as text-based payments, automated review processes, and scheduled messaging to cater to various business requirements. This adaptability not only empowers retailers to align with customer preferences but also fosters deeper, more meaningful connections within the marketplace, allowing businesses to thrive in today's competitive landscape.

What is Feedback Link?

Gather customer insights and encourage them to share their positive experiences across the web. By utilizing Feedback Link, you can quickly engage your promoters to promote their satisfaction online. This tool not only enables businesses to assess customer experiences but also transforms satisfied clients into passionate advocates on popular review sites like Trustpilot, Yelp, and Facebook, amplifying their voice in the digital landscape. Additionally, fostering a community of online advocates can significantly enhance your brand's reputation and attract new customers.

Media

Media

Integrations Supported

Facebook
Affirm
Afterpay
Apple Pay
Google
Google Pay
Hubtiger
Klarna
Mastercard Payment Gateway Services
Stripe
Visa Click to Pay

Integrations Supported

Facebook
Foursquare
G2
Google Business Profile
Google Shopping
Tripadvisor
Trustpilot
X (Twitter)
Yelp

API Availability

API Availability

Pricing Information

Free
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Ikeono

Company Location

United States

Company Website

www.ikeono.com

Company Facts

Organization Name

Feedback Link

Company Website

www.feedback.link

Categories and Features

NPS

Not specified

Review Management

Not specified

Categories and Features

NPS

Not specified

Review Management

Review Request
Social Sharing

Popular Alternatives

Popular Alternatives

Famepilot Reviews & Ratings

Famepilot

Famepilot Internet
Surveyed Reviews & Ratings

Surveyed

Spicyfy Ventures