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What is ImEX Online?

mEX Online transforms the way collision repair shops are managed through its state-of-the-art, cloud-driven software solution. This pioneering platform is crafted to boost the efficiency of your bodyshop operations, guiding you from the very first assessment all the way to the finishing touches. By focusing on automation and organized processes, mEX Online effectively shortens cycle times while enhancing the profitability of each vehicle serviced. The system guarantees optimal performance from your bodyshop by utilizing smart scheduling that ensures prompt job arrivals, which in turn maximizes technician productivity and minimizes downtime. Customer interactions are made more efficient with integrated email and SMS communication tools, significantly reducing the need for labor-intensive administrative tasks. Furthermore, advanced capabilities encompass smooth parts procurement and invoice management, allowing for real-time job reconciliation and minimizing revenue losses from billing inaccuracies. Additionally, mEX Online provides strong integration options with popular accounting platforms like QuickBooks Desktop, QuickBooks Online, CDK, and PBS, ensuring a smooth connection to your financial management systems. This comprehensive approach not only streamlines operations but also positions your business for sustained growth in the competitive collision repair industry.

What is Droptop?

Droptop is a sophisticated, cloud-based system designed for the management of oil changes and automotive services, compatible with any device to enhance shop operations by enabling functionalities such as invoicing, appointment scheduling, VIN scanning, access to OEM guidelines, and seamless payment processing—all from a unified platform. It promotes real-time collaboration across various devices, enabling multiple technicians to work simultaneously on the same order, and provides smooth integration with diverse vehicle data sources, CARFAX license plate lookups, parts catalogs, QuickBooks Online, and marketing solutions. The platform comes equipped with an extensive range of features including quoting, invoicing, appointment management, dispatching, data analytics dashboards, reporting functionalities, inventory control with purchase order capabilities, as well as oversight for customers and fleets, time clock features, and capabilities for VIN and UPC barcode scanning along with invoice payment links. Furthermore, Droptop includes a customizable scheduling application that allows customers to independently book and pay for their appointments, while offering additional functionalities such as live bay displays, accurate compatibility details for fluids and parts, tracking of service history, and comprehensive inspection checklists. This all-encompassing solution ultimately boosts the efficiency and productivity of automotive service operations, enabling businesses to provide exceptional customer experiences while also adapting to the evolving demands of the industry.

Media

Media

Integrations Supported

QuickBooks Online
CCC ONE Total Repair Platform
CDK Global
PBS DMS
QuickBooks Desktop Premier
QuickBooks Desktop Pro
QuickBooks Enterprise
QuickBooks Online Advanced

Integrations Supported

QuickBooks Online
CARFAX
Cinchy
Gift Up!
Steer

API Availability

API Availability

Pricing Information

Pricing is composed of an upfront setup/training and monthly cost.

Pricing Information

$165 per operation per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

ImEX Systems Inc.

Date Founded

1994

Company Location

Canada

Company Website

imexsystems.ca

Company Facts

Organization Name

Droptop

Date Founded

2018

Company Location

Canada

Company Website

www.droptop.io

Categories and Features

Auto Body

Accounting Management
Billing & Invoicing
Customer Database
Labor Rates
Parts Management
Payroll Management
Quotes / Estimates
Scheduling
Vehicle Tracking
Work Order Management

Categories and Features

Auto Body

Not specified

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