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What is Immerss Live Commerce?

Immerss Live Commerce stands out as a pioneering live-commerce platform designed to transform the online shopping landscape through interactive and human-driven engagement. This cutting-edge solution enables brands and retailers to conduct live shopping events, create personalized virtual co-shopping experiences, and engage customers via AI-powered chat agents, all within their own websites. The platform offers shoppable video streams, live chat features during events, and access to recorded shopping sessions, allowing viewers to make purchases while watching or interacting. Notably, live chat interactions achieve a remarkable conversion rate of around 28%, a stark contrast to the typical 2% seen in standard online checkout methods. By creating a guided and immersive shopping experience, it not only boosts sales conversion rates but also enhances the average order value and reduces return rates. Furthermore, the platform incorporates 'outbound clienteling' functionalities for proactive customer outreach, provides digital associates with real-time interaction tools, and delivers extensive sales tracking and analytics for live events, empowering businesses to refine their approaches. Immerss Live Commerce is thus actively redefining the online shopping experience by merging advanced technology with a personal touch, ultimately placing customer engagement at the forefront of e-commerce innovation. This evolution in shopping not only caters to consumer preferences but also paves the way for a more interactive retail future.

What is DaveAI?

DaveAI is a full-stack Conversational Experience Cloud built to help enterprises deliver highly personalized digital interactions using artificial intelligence. The platform combines conversational AI, interactive avatars, and advanced visualization technology to create engaging customer journeys across multiple touchpoints. Businesses can deploy AI agents that assist users with product exploration, guided purchasing, customer support, and lead qualification. DaveAI integrates key AI technologies such as natural language processing, automated speech recognition, and speech generation to enable realistic conversations with customers. Its proprietary affinity engine uses machine learning to analyze user behavior and product attributes in order to recommend the most relevant actions or products. The platform operates on a flexible architecture known as GRYD, which combines small language models, large language models, and micro-agents to support different levels of AI intelligence. DaveAI’s middleware layer allows organizations to integrate multiple AI models such as GPT, Llama, Gemini, and Claude within a unified environment. Companies can deploy these AI experiences across websites, kiosks, messaging channels like WhatsApp, and edge devices. Interactive dashboards provide insights into user engagement, lead qualification performance, and overall customer journey effectiveness. The platform also supports enterprise-grade integrations with APIs and connectors to connect with existing business systems. Strong governance tools provide prompt management, brand safety controls, and data encryption to ensure secure AI deployments. With scalable infrastructure and multi-modal AI capabilities, DaveAI enables businesses to create immersive, intelligent customer engagement experiences across digital ecosystems.

Media

Media

Integrations Supported

Adobe Experience Platform
Gorgias
Intercom
LiveChat
Magento
Olark
Salesforce Agentforce Commerce
Shopify
Tidio
WooCommerce
Zendesk

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$66 per month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Immerss

Date Founded

2015

Company Location

United States

Company Website

www.immerss.live/

Company Facts

Organization Name

DaveAI

Date Founded

2016

Company Location

India

Company Website

www.iamdave.ai/

Categories and Features

AI Sales Assistants

Not specified

Clienteling

Not specified

Live Shopping

Not specified

Virtual Shopping

Not specified

Categories and Features

AI Agents

Not specified

AI Avatar Generators

Not specified

AI Sales Assistants

Not specified

AI Sales Tools

Not specified

AI Tools

Not specified

Chatbot

Not specified

Conversational AI

Not specified

Digital Human

Not specified

Virtual Shopping

Not specified

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